Small Business Advocate

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Establish trust-based relationships with small business owners in low- to moderate-income neighborhoods.

• Advocate for and highlight the needs of local business owners.

• Collaborate with Community Development Financial Institutions (CDFIs) to enhance access to capital and technical support.

• Assist in CRA-eligible community development initiatives.

• Partner with regional and local leadership to pinpoint outreach opportunities.

• Increase support through Special Purpose Credit Programs.

• Coordinate place-based initiatives throughout the Bank’s service areas.

• Connect small businesses with financial solutions, educational resources, and networking opportunities.

• Promote access to capital, mentorship, and operational guidance.

• Organize workshops, seminars, and events for small business owners.

• Champion fair and consistent access to customized financial products and services.

• Monitor engagement, program participation, and the impact of initiatives.

• Identify gaps and trends to guide strategic enhancements.

• Assist in the documentation and reporting of CRA-related activities.

• Take on additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Community Development, or a related field, or equivalent professional experience.

• At least 3 years of experience in small business development, community outreach, advocacy, or related areas.

• Familiarity with CRA or community development is beneficial.

• Strong grasp of the challenges and opportunities faced by small businesses in low- to moderate-income areas.

• Outstanding relationship-building, communication, and problem-solving skills.

• Ability to work effectively across teams and adjust to evolving business environments.

• Direct experience in supporting small businesses in low- to moderate-income communities.

• Working knowledge of financial products and services utilized by small businesses.

• Understanding of CRA community development principles and industry best practices.

• Multilingual skills enhance broader engagement and inclusion.

🏝️ Benefits

• Eligibility for an incentive compensation plan.

• Comprehensive benefits programs that support physical, financial, emotional, and social well-being.

• Benefits available for employees and their families.