SIU Investigator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Execute prompt investigations, which include taking recorded statements and conducting interviews with claimants, witnesses, and employers.

• Deliver timely status updates to both the case manager and the client.

• Ensure prompt and clear documentation of claim files.

• Uphold the highest standards of confidentiality and professionalism.

• Formulate a suitable investigative action plan.

• Guarantee the accuracy, quality, and timeliness of evidence collected during investigations, while adhering to all relevant laws, legal codes, and regulatory bodies.

• Supply the Claim Adjuster with timely investigation results and document the findings of the investigation.

• Assess whether further evidence is necessary, which may include accident reports, accident scene reconstructions, witness statements, police reports, expert opinions, etc.

• Offer recommendations and decisions regarding investigative efforts.

• Conduct thorough database queries on SIU investigations, including the analysis and organization of critical data to support the investigation.

• Evaluate State compliance referrals as applicable when questionable or suspicious activities are detected.

• Maintain active membership in professional organizations that provide SIU resources and support.

• Build and nurture relationships with law enforcement, government regulatory agencies, and insurance industry professionals, providing assistance as needed or required.

⛳️ Requirements

• Strong investigative skills are essential.

• Must possess a keen attention to detail.

• Ability to identify patterns of inconsistencies that may be indicative of fraudulent activity.

• Must be capable of interacting effectively with clients, repair shops, appraisers, and employers.

• Ability to work autonomously.

• Excellent verbal and written communication skills are required.

• Strong organizational and time management abilities.

• Demonstrated knowledge of the tools and techniques necessary for conducting insurance claims investigations.

• Proficiency in computer software, including Word, Excel, Outlook, and Teams.

• Must be able to maintain an objective perspective while performing tasks.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and continuing education.

• Flexible work schedule and remote work options.

• Supportive work environment with a focus on teamwork and collaboration.