Site Reliability Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define and direct system architecture while balancing trade-offs among speed, scalability, maintainability, and security to achieve business objectives.

• Advocate for accountability from design through to production by ensuring systems are observable and meet established Service Level Objectives (SLOs). Promote continuous enhancement in platform reliability, performance, and efficiency.

• Lead Root Cause Analysis (RCA) efforts when problems arise and assist in optimizing the incident response process and framework.

• Propel automation initiatives within the team to minimize operational toil and enhance system efficiency.

• Maintain coding standards, encourage automated testing, and collaborate with the architecture community to promote technology adoption while sharing best practices across teams. Ensure production readiness standards for all services.

• Oversee technical estimation and feasibility assessments, ensuring that plans are realistic and correspond with team capacity. Participate in structured release planning and support post-release reviews.

• Mentor and coach engineers through constructive feedback, knowledge sharing, and motivation. Cultivate alignment and assist the team in rallying around technical solutions and objectives.

• Collaborate closely with Product Managers, Engineering Managers, and other engineers to align technical direction with product strategy. Clearly communicate complex technical concepts to both technical and non-technical stakeholders.

⛳️ Requirements

• Extensive professional experience in SRE, DevOps, or Platform Engineering involving complex, scalable systems.

• In-depth expertise in AWS and distributed cloud architectures.

• Proven track record of operating platforms that handle a high volume of requests (~1000 req/sec).

• Advanced skills in Terraform and configuration management tools.

• Strong programming skills in Python, Go, or a similar language for automation and tooling.

• Significant experience with monitoring and observability platforms (e.g., DataDog, Prometheus, or equivalent), along with incident/problem management.

• Expert knowledge of distributed systems, microservices, and resilience patterns.

• Practical experience with containerization and orchestration technologies (Docker, Kubernetes, ECS).

• Demonstrated experience in building and maintaining CI/CD pipelines for automated deployments.

• Proven ability to mentor and support the professional growth of fellow engineers.

• Bonus Skills

• Experience with chaos engineering and reliability testing.

• Familiarity with security best practices and compliance frameworks.

• Background in agile and lean methodologies (Scrum/Kanban).

• Contributions to open-source projects or the SRE community.

🏝️ Benefits

• A dedicated wellbeing team that promotes initiatives such as mindfulness, lunch and learns, manager training, mental health first aid training, and much more!

• 32 days of holiday (plus Bank Holidays), consisting of 25 days of annual leave plus 7 additional company-wide days given during Easter, Summer, and Christmas.

• Life Assurance provided at 3x annual salary.

• Comprehensive wellness benefits offered by AIG Smart Health, which includes a 24/7 virtual GP service, mental health support, counseling, and personalized health checks.

• Private Dental Insurance through Bupa.

• Salary sacrifice Pension plan provided by Scottish Widows.

• Enhanced maternity and adoption leave (20 weeks full pay) and paternity leave (6 weeks full pay).

• Five complimentary return-to-work maternity coaching sessions to assist you in adapting to this exciting new phase of life!

• Access to services such as Calm and Bippit for financial wellbeing coaching.

• All our roles support flexible working arrangements, and we are open to discussing what this means for you.

• Social committees that organize team, office, and company-wide events to foster connections and celebrate achievements.

• A dedicated professional development training budget for CPD courses, upskilling resources, and professional memberships.

• Opportunity to volunteer with a charity of your choice for one day each year.

• Dog-friendly offices!