Site Reliability Engineer (SRE) – UI/UX

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the deployment, operation, and ongoing maintenance of production services utilizing Kubernetes.

• Oversee the health, availability, and performance of services.

• Analyze and troubleshoot production incidents using logs, monitoring, and debugging tools.

• Conduct log analysis and incident debugging with Splunk.

• Identify service-related issues and work together with engineering teams to ensure timely resolutions.

• Engage in incident response and production support activities.

• Provide first-level debugging of UI-related issues involving Web Components.

• Contribute to service reliability and continuous improvement initiatives.

• Assist with CI/CD pipelines and operations of cloud-native applications as required.

• Collaborate effectively within a client-directed backlog and adhere to established priorities.

⛳️ Requirements

• Minimum of 4 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Production Support, or a similar role.

• Hands-on experience in supporting the deployment, operation, and ongoing maintenance of production services on Kubernetes.

• Proven experience in monitoring service health, troubleshooting production issues, and enhancing service reliability.

• Expertise in using Splunk for log analysis and incident debugging.

• Background in participating in production incident response and conducting root-cause analysis.

• Familiarity with Web Components and capability to perform first-level debugging of UI-related issues.

• Strong troubleshooting, analytical, and problem-solving abilities.

• Experience in collaborating with software engineering and cross-functional teams.

• Ability to work independently and effectively manage a client-directed backlog.

• Excellent written and spoken English skills, at least at a B2 level.

• Experience in supporting CI/CD pipelines.

• Knowledge of multi-tenant services.

• Experience with cloud-native application operations.

• Background in supporting high-availability enterprise or SaaS platforms.

• Familiarity with additional monitoring and observability tools.

• Experience with cloud platforms such as AWS, Azure, or GCP.

• Familiarity with container and deployment technologies such as Docker and Helm.

🏝️ Benefits

• Competitive salary.

• Laptop provided.

• Opportunities for professional development and training.

• Work with advanced cloud and container technologies.

• Flexible work arrangements and a collaborative team environment.

• Contribute to organization-wide digital transformation initiatives.