Site Reliability Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate the maturity of services and offer valuable insights to development teams.

• Collaborate with development teams to instill observability best practices.

• Empower development teams to independently manage their service deployment, support, and infrastructure.

• Guide developers on reliability practices, aiming to foster self-sufficiency.

• Serve as the liaison, advocate, and observer for the Platform Division teams to enhance the adoption of tools and practices among development teams.

⛳️ Requirements

• Extensive knowledge of observability practices in distributed system environments and their impact on system design and team dynamics.

• Hands-on experience with SRE principles (SLOs, error budgets, incident management).

• 3–5+ years of experience in software development, SRE, DevOps, or production development roles, particularly in operating production systems.

• Skilled in cloud-native platforms and infrastructure-as-code tools and concepts.

• Familiarity with at least one programming language (experience with TypeScript/Node.js is advantageous).

• Strong communication and collaboration skills across both technical and non-technical teams.

• Ability to simplify complex reliability concepts into actionable insights.

• Passion for empowering teams to thrive independently, gauging success by the decrease in dependency on your support.

🏝️ Benefits

• Competitive salary and substantial equity opportunities.

• Comprehensive healthcare, dental, and vision plans.

• Enrollment in a 401(k) / RRSP program.

• Flexible PTO policy allowing you to take what you need.

• A work culture that promotes:

• Collaboration with individuals worldwide who embody the MaintainX values: Smart Humble Optimist.

• A belief in meritocracy, where contributions and ideas are recognized and celebrated.