Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Define key performance indicators (SLIs) to measure service efficiency and establish proactive monitoring and alert systems.

• Assist in various projects of differing complexities and impacts across diverse teams and disciplines.

• Perform thorough problem analysis to uncover relevant insights and root causes.

• Guarantee high availability, resilience, and scalability of containerized applications in production.

• Create documentation for critical systems and develop incident runbooks.

• Lead initiatives for capacity planning and optimization exercises.

• Manage and enhance infrastructure as code (IaC) practices.

• Diagnose and resolve intricate system and deployment challenges.

• Oversee observability in Kubernetes environments, particularly EKS.

• Collaborate with development teams to facilitate releases and create scalable, resilient, and maintainable services.

• Operate within a GitOps-driven framework.

⛳️ Requirements

• Proven experience in maintaining high availability and resilience within AWS infrastructure components such as EKS, EC2, RDS, S3, VPC, and others.

• Expertise in Infrastructure as Code frameworks, including Terraform and CloudFormation.

• Demonstrated experience with containerization and orchestration using Docker and Kubernetes.

• Familiarity with technologies, systems, and networks that influence production incident detection and response.

• Strong analytical and problem-solving skills coupled with a passion for learning.

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience (as outlined under “What will set you apart”).

• Relevant certifications in AWS, Kubernetes, or similar areas.

• Experience with observability platforms and Application Performance Monitoring (APM) tools such as DataDog, AppDynamics, or New Relic.

• Proficient programming skills in one or more languages, including shell, Go, or Python.

• Experience in supporting Java Spring Boot applications.

• Hands-on experience in production environments using Kubernetes, especially EKS.

• Candidates must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is not available.

• A reliable high-speed internet connection with a wired setup and a minimally disruptive home workspace is essential for remote work.

🏝️ Benefits

• Medical, dental, vision, and life insurance options.

• Retirement savings plan – 401(k) with generous company matching contributions (up to 6%).

• Access to financial advisory services.

• Potential for discretionary contributions from the company.

• Extensive investment options.

• Tuition reimbursement up to $5,250 per year.

• Business-casual dress code with the flexibility to wear jeans.

• Generous paid time off available from the start.

• Ten paid company holidays each year.

• Three floating holidays annually.

• Paid volunteer time – 16 hours per calendar year.

• Paid parental leave benefits.

• Short- and long-term disability coverage.

• Family and Medical Leave (FMLA) provisions.

• Participation in Business Resource Groups (BRGs).

• Opportunity for bonuses in non-sales roles.

• Reliable high-speed internet and wired connection are mandatory for remote positions.

• Required computer equipment will be provided.