Site Payments Associate II – Funds Management

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Calculate billing information for studies, including fees for investigators.

• Establish and update trackers for investigator fees.

• Obtain financial approval for payments related to investigator funds.

• Conduct periodic reviews of funding issues for studies and liaise with Project Leads and Global Finance Analysts to resolve them.

• Collaborate with internal stakeholders to foster relationships and occasionally engage with clients to address payment-specific inquiries.

• Manage critical study-related issues and resolve payment and funding-related findings.

• Proactively identify and communicate project risks when necessary.

• Maintain the investigator funds tracker for studies shifted to site payments.

• Generate reports and metrics for management to monitor task progress, relevant metrics, and fund management.

• Organize communications and keep trackers and systems updated as assigned.

• Create tickets to initiate assigned workflows.

• Follow up with finance team members for updates on approvals.

• Escalate issues to management for resolution.

• Compile data from various sources for billing calculations, fee tracker updates, and report generation.

• Assist in training, mentoring, and reviewing work for junior team members.

⛳️ Requirements

• High school diploma or equivalent.

• Technical roles may necessitate a certificate.

• Prior experience that equips you with the knowledge, skills, and abilities to perform the job, comparable to at least 2 years.

• Strong organizational skills and meticulous attention to detail.

• Ability to efficiently manage multiple time-sensitive tasks.

• Adaptable and capable of reprioritizing workload to align with shifting project requirements.

• Proficient computer skills, particularly in MS Word and Excel; experience with CTMS, EDC, or financial systems is preferred.

• Excellent communication skills in English (both oral and written), with proficiency in additional languages being an asset (where applicable).

• Knowledge of ICH Good Clinical Practices and relevant country regulations and/or applicable tax regulations for all phases of project implementation, execution, and closeout.

• Ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency.

🏝️ Benefits

• Health insurance.

• Flexible working hours.

• Opportunities for professional development.