ServiceNow Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and construct REST connectors/webhooks to standardize JSON payloads.

• Execute automated workflows within Flow Designer and orchestration playbooks.

• Set up event rules and notifications.

• Enhance and refine ITSM modules in accordance with ITIL best practices.

• Manage and configure sophisticated AI solutions such as Now Assist, AIOps, and Predictive Intelligence.

• Design dashboards and operational health insights for services and Major Incident Management (MIM).

⛳️ Requirements

• We seek a ServiceNow Specialist/Architect with 3 to 5 years of relevant experience.

• In-depth understanding of ITOM, ITAM, and ITSM.

• Technical proficiency in developing intricate integrations using JavaScript and APIs.

• A strategic perspective in solution architecture.

• Demonstrated success in implementing ServiceNow and platforms such as BMC Helix or Micro Focus.

🏝️ Benefits

• Technical and personal challenges that will foster your continuous growth.

• A collaborative team dedicated to your physical and mental health.

• An innovative, cooperative culture centered on ongoing improvement.

• Opportunities for learning and supportive colleagues.

• KaizenHub, a program aimed at enhancing your talents.

• Access to feedback, mentoring, and coaching through Sofka U.

• Initiatives like Happy Kaizen and WeSofka that promote your physical and emotional well-being.