Service Technician

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide service, installation, and repair of equipment in commercial settings following established standards and procedures.

• Uphold safety and professionalism at all times.

• Advocate for service and preventative maintenance plans while communicating potential leads to the sales team.

• Identify and resolve mechanical and electrical problems in equipment.

• Complete all required documentation accurately, including work orders, service orders, time logs, and emergency information schedules.

• Manage inventory control of assigned equipment to ensure sufficient stock levels.

⛳️ Requirements

• A high school diploma or GED is mandatory.

• A minimum of three (3) years of experience in the residential/commercial laundry industry is preferred.

• A strong commitment to excellence and maintaining high standards.

• Solid understanding of electrical and mechanical systems.

• Ability to read and interpret technical manuals, diagrams, and schematics.

• Skilled in using hand and power tools.

• Proficient in troubleshooting and problem-solving.

• Exceptional customer service capabilities.

• A valid Driver’s License is required.

• Bilingual skills are an advantage.

🏝️ Benefits

• Comprehensive health benefits package, including medical, dental, and vision plans.

• Life insurance coverage.

• 401(k) plan with company matching contributions.

• Paid time off.

• Paid holidays.

• Employee referral program.

• Mentorship program.

• Company-sponsored training opportunities.