Senior Travel Consultant, Amadeus

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage and respond to inquiries from both existing and prospective clients.

• Deliver exceptional service to key travelers representing our clients.

• Efficiently manage incoming requests through various channels such as phone and email.

• Assist in specialized customer training programs and group flight arrangements.

• Research and confirm travel bookings for clients.

• Offer guidance on client travel policies.

• Address inquiries related to essential regulations (DOT, TSA, passports, visas, etc.).

• Supply necessary industry insights, including low fares, exchange rates, and penalties.

• Identify opportunities to evaluate operational processes and client relationships to propose enhancements.

⛳️ Requirements

• Significant experience in the role of a travel agent.

• Proficient in GDS Amadeus.

• Excellent verbal and written communication skills in English.

• Familiarity with the travel industry, including its policies, procedures, and processes.

• Highly organized with a keen attention to detail.

• Proficient in Excel and other Microsoft Office applications.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities for skill development and career advancement.

• Generous vacation days to ensure you can relax and rejuvenate.

• A compensation package that aligns with your expectations, including resources for mental, physical, and financial wellbeing.

• Exclusive perks and discounts within the travel industry.

• A welcoming work environment that celebrates diversity.