Senior Technical Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engaging Facilitation: Spearhead interactive, instructor-led technical workshops, bootcamps, and certification preparation for clients, global partners, and internal teams, employing active learning techniques and ongoing formative assessments to confirm learner comprehension before progression. Primarily remote with occasional in-person sessions.

• Curriculum Development Assistance: Collaborate proactively as a strategic ally with the internal instructional design team, offering structured, actionable insights from the field (e.g., obstacles, content deficiencies, curriculum effectiveness) to foster ongoing enhancement.

• Platform Expertise: Cultivate a profound, structural comprehension of Unqork's platform to adeptly address intricate technical inquiries regarding data orchestration, workflows, and integrations spontaneously.

• Partner Enablement: Empower our systems integrators by ensuring their technical teams possess the practical skills needed to construct and implement scalable enterprise solutions on Unqork.

• Evaluate & Enhance: Gather data and feedback from training cohorts to consistently improve the effectiveness of the Unqork Academy experience.

⛳️ Requirements

• Over 5 years of experience as a technical trainer, developer educator, enablement specialist, or solutions engineer in a fast-paced SaaS or enterprise software setting.

• Strong, practical understanding of adult learning theory (andragogy) and instructional delivery methods. You excel at maintaining the engagement of enterprise architects and developers for extended periods using interactive facilitation strategies instead of traditional lecturing.

• You are an engaging and dynamic facilitator who focuses on coaching rather than lecturing, captivates the audience through interaction, and truly enjoys the teaching process.

• Possess a growth mindset. You are highly open to feedback, with a proven history of actively modifying your instructional approach based on peer coaching, quality assessments, and learner feedback.

• High degree of technical proficiency; while Unqork is codeless, the underlying logic is quite technical. You must be at ease navigating and explaining concepts such as web services, data modeling, and RESTful APIs.

• Strong independence and adaptability; you thrive in a remote-first environment, take full ownership of your schedule, and can pivot smoothly when platform features or cohort dynamics change.

• Willingness to travel up to 15% for important on-site client engagements or partner enablement activities.

• An AI-oriented mindset: You are a keen user of AI tools and are enthusiastic about discovering how AI can automate workflows, boost creativity, and enhance your personal impact.

🏝️ Benefits

• 💻 Work from home with a remote-first community

• 🏝 Unlimited PTO (and the encouragement to use it)

• 📝 Student loan repayment program

• 🏥 100% employer-covered medical, dental, and vision options available for you and your dependents

• 💸 Flexible Spending Account (FSA)

• 🏠 Monthly stipend for your WFH setup, vacations, development, and more

• 💰 Employer-sponsored 401(k) with contribution matching

• 🏋🏻‍♀️ Subsidized ClassPass Membership

• 🍼 Generous Paid Parental Leave