Senior Technical Program Manager, AI Software

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with cross-department partners to strategize programs and coordinate teams to achieve critical business goals

• Oversee engineering programs in all facets of program management – including planning, forecasting, documentation, scheduling, conducting effective meetings, prioritizing multifaceted tasks, managing dependencies, reporting, and effectively addressing critical and blocking issues

• Support engineering teams in adopting agile methodologies

• Create and execute metrics to assess program effectiveness and identify areas for improvement, while collecting and analyzing data to facilitate planning and data-driven decisions

• Provide updates on overall program status, offering insights and recommendations to senior management

• Foster organizational alignment and efficiency by working with multi-functional leaders and optimizing processes

• Collaborate with multi-functional matrix teams

• Assist teams in designing solutions that address advanced, complex, often competing and conflicting customer requirements

• Facilitate technical discussions to achieve successful outcomes

• Serve as a liaison between developers and customers, bridging gaps between technical and non-technical audiences

⛳️ Requirements

• Bachelor’s degree (or equivalent experience) in a relevant field, with proven program management expertise and a strong command of technical and management practices

• Over 10 years of program management experience, including a demonstrated ability to manage global projects and adapt to multiple time zones

• Proven ability to engage and moderate successful collaborations with engineering partners and vendors

• Outstanding communication and presentation skills for a variety of technical and non-technical audiences, coupled with strong problem-solving and conflict resolution abilities

• Comprehensive understanding of software engineering principles and quality standards in enterprise systems

• Excellent multitasking skills with a focus on thoroughness and quick context switching

• Familiarity with agile methodologies and tools, along with project planning and task tracking systems

• Experience in AI training environments and resource capacity planning

• Proactive in identifying and implementing effective improvements in software engineering and release management

• Strong organizational skills and proficiency in using project management tools (e.g., Jira, Aha!, Confluence) and distributed version control systems (e.g., Git)

🏝️ Benefits

• Eligible for equity and benefits