Senior Systems Specialist

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Assess business and customer requirements to develop application-based solutions.

• Identify and troubleshoot moderately complex system issues, escalating as necessary.

• Assist with reporting, analytics, system administration, and the functionality of business applications.

• Act as a liaison among end users, Information Technology teams, and external vendors.

• Engage in system implementations, testing, upgrades, maintenance, and process enhancement initiatives.

• Generate and maintain functional documentation, reports, and training materials.

• Lead or contribute to project teams focused on departmental and enterprise-wide initiatives.

• Offer education and consultation regarding applications, processes, and compliance requirements.

• Sustain databases, reporting tools, and system documentation.

• Examine customer needs, deliver solutions or products, and develop applications, electronic forms, and reports.

• Ensure optimal operation of departmental applications in collaboration with IT or external vendors.

• Represent the assigned area in system implementation, policy, practice change, and process redesign project teams.

• Stay informed about industry and regulatory/compliance issues and educate customers accordingly.

• Potentially oversee staff and maintain system-wide accountability within the department or functional area.

⛳️ Requirements

• Bachelor's degree in a relevant business discipline or computer science.

• 3 to 5 years of experience working with systems as a functional application super-user or providing consultative input on application usage/design.

• Strong understanding of systems support, business applications, analytics, reporting, or supply chain operations.

• Proficient in word processing, spreadsheet, and/or database applications.

• Exceptional organizational, critical thinking, problem-solving, communication, and interpersonal skills.

• Experience in system implementation and project management is preferred.

• Familiarity with Workday is advantageous.

• Experience with the GHX procurement and ordering platform is a plus.

• Knowledge of the Databricks reporting and analytics platform is beneficial.

• Additional relevant education and/or experience is preferred.

🏝️ Benefits

• Banner provides equipment.

• Comprehensive benefits package for all eligible positions.

• Opportunities for personal development and training.

• Drug-free work environment.