Senior Solutions Engineer – Pre-Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the sales team to identify and qualify new opportunities while gaining a comprehensive understanding of customer needs.

• Deliver detailed technical presentations and showcase expertise in demonstrating the value of ServiceNow’s solutions in production and at scale.

• Design and propose tailored solutions that utilize ServiceNow’s products and RapDev services to address customer requirements.

• Facilitate technical discussions with customers and prospects, providing answers and guidance on technical features, functionalities, and integration.

• Conduct hands-on proof of concept testing and product evaluations to illustrate the benefits of ServiceNow's solutions.

• Create technical content and materials to support sales and marketing efforts.

• Serve as a subject matter expert on ServiceNow’s solutions and remain informed about industry trends and competitive offerings.

• Engage in continuous learning to enhance technical knowledge of ServiceNow and related technologies.

• Collaborate effectively with the sales, marketing, and engineering teams to ensure successful customer outcomes.

⛳️ Requirements

• A minimum of 5 years of experience in a pre-sales or a similar technical sales position, ideally within the software industry.

• Practical experience with ServiceNow solutions and a solid understanding of use cases and value propositions.

• Familiarity with, or a willingness to develop knowledge in, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.).

• Technical skills in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, and Application Development/SDLC.

• Exceptional presentation and communication abilities, capable of translating technical concepts for a non-technical audience.

• Strong problem-solving capabilities with a creative approach to developing customized solutions.

• Capacity to work independently and manage multiple projects and priorities effectively.

• A strong collaborative spirit and team-oriented mindset.

• Dedication to continuous learning and professional growth.

🏝️ Benefits

• 100% Employee Healthcare Coverage (Medical, Dental & Vision)

• Retirement Plan (5% 401k Match, IRA)

• Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Hybrid Work Opportunities

• Fitness & Commuter Subsidies available

• Equity

• Relocation Assistance

• Short & Long Term Disability