Senior Solutions Engineer – Payward Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Conduct technical discovery sessions with potential clients in collaboration with sales and our Partner Solutions Lead — aligning their architecture, constraints, and compliance requirements with our product offerings (Embed, Ramp, Earn, xStocks, CF Benchmarks).

• Identify recurring customer requests and product deficiencies from your engagements and communicate them to the Solutions Architect to guide the product roadmap.

• Create customized solutions that encompass our current offerings, modifications to those offerings, unique integrations leveraging our platform, or direct involvement in the customer's codebase.

• Define and develop proof-of-concepts that illustrate technical viability and secure the deal.

• Ensure a seamless and organized transition to our Implementation team — delivering PoCs, solution design documentation, and knowledge transfer sessions to guarantee the fulfillment of commitments.

• Implement the pre-sales playbook — including discovery frameworks, solution templates, PoC standards, and handoff protocols — while contributing enhancements to the team based on your experiences and insights.

⛳️ Requirements

• A minimum of 4 years in a technical pre-sales capacity (solutions engineering or solutions architecture) within a B2B API or infrastructure organization.

• Demonstrated success in executing the technical pre-sales process — including discovery, solution design, PoC delivery, and successfully closing deals.

• Proficiency with REST/WebSocket APIs, authentication models (OAuth, JWT), webhook architecture, and integration troubleshooting.

• Background in designing and implementing complex integrations for technical stakeholders at fintech companies, banks, or neobanks — involving customizations and specialized efforts.

• Strong skills in knowledge transfer — capable of presenting a solution design in a manner that allows the implementation team to execute it accurately.

• Effective and organized communicator who can facilitate a discovery call, a design review, and a handoff debrief in succession.

• Experience in preparing RFPs and documenting solution strategies that clearly outline how our product and customizations will address a customer's needs.

🏝️ Benefits

• A company culture that prioritizes diversity and inclusion.

• Opportunities for professional development.