Senior Solutions Architect – East

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee technical implementations and promote the utilization of Chainguard images, assisting customers in securely building with open-source software throughout their organization.

• Collaborate with the account team (AEs, SEs, CSMs, and Support) to grasp customer vision, challenges, and proposed solutions, facilitating account-level strategies, value realization, and customer retention/growth.

• Ensure the highest quality of Chainguard Images by acting as “customer zero” – conducting testing, documentation, and guaranteeing a seamless onboarding experience for customers.

• Work closely with our Product and Engineering teams to communicate customer requirements and establish the appropriate prioritization for image builds.

• Maintain suitable account-level architecture and disseminate best practices and lessons learned across the organization.

• Embrace teamwork – collaborate, educate, and learn from the Chainguard team.

⛳️ Requirements

• A minimum of 4+ years of experience in a post-sales role supporting clients.

• Over 8 years of experience in developing high-performance multi-tier applications, with robust expertise in Kubernetes and Containers.

• Capable of conveying technical information in both highly technical and non-technical formats, tailored to various audiences, including engineers and executives.

• A continuous learner with a strong intellectual drive for excellence and a desire to create solutions for complex challenges.

• At least a Bachelor’s Degree focused on Computer Science, Software Engineering, or Information Technology.

• Significant experience with software development processes, practices, and software engineering design principles.

• Ability to work efficiently with cross-functional engineering teams and business partners.

• Exceptional written and verbal communication skills.

• Willingness to travel up to 15% of the time.

• Must be located in the Eastern Time Zone.

🏝️ Benefits

• Flexible & Remote-First Culture: Enjoy remote work with opportunities for team meetups, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet expenses.

• Our Approach to Equity: Receive stock options upon hiring and promotion, with the option to participate in secondary offerings and a generous 10-year window to exercise your options (yes, you read that correctly: 10 years!).

• 100% Covered Health Insurance: We fully cover your health, vision, and dental insurance premiums for you and your dependents, ensuring nothing is deducted from your paycheck.

• ∞ Flexible Time Off: Take the time you need – to perform at your best, recharging and resetting is essential.

• 18 Weeks Paid Parental Leave: We provide 18 weeks for birthing parents and 12 weeks for non-birthing parents, with flexibility to use it all at once or spread throughout your child's first year.