Senior Solutions Architect

This is a fully remote position, open to applicants in California.

📋 Description

• Lead technical assessments, demonstrations, and validation processes (including proofs of value) to illustrate how GitLab’s AI-driven DevSecOps platform fulfills customers’ technical and business requirements throughout the entire lifecycle.

• Spearhead the technical evaluation process as the Directly Responsible Individual, encompassing solution design, POC/POV ownership, workshop creation, and the technical elements of tenders, audits, and value stream evaluations.

• Collaborate with Account Executives and regional sales teams across North America to formulate and implement account strategies that facilitate new customer acquisition and expansion.

• Cultivate and strengthen relationships with technical practitioners and business leaders, guiding them through GitLab-led digital transformation and empowering them to become GitLab advocates.

• Advise clients on contemporary software development, continuous integration, continuous deployment, security, and cloud methodologies, challenging conventional practices to enhance return on investment.

• Represent the customer’s interests with Product Management, Engineering, Sales, and Marketing by providing feedback, use cases, and competitive insights that shape the roadmap and positioning.

• Maintain and expand your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, developing reusable examples, best practice guidance, and technical materials for customers and partners.

• Commit to your personal growth and development through continuous learning, mentorship, and knowledge sharing to enhance the effectiveness of the Solutions Architect team.

⛳️ Requirements

• Experience interacting with customers in technical pre-sales, consulting, or similar positions, guiding them through solution design and assessment.

• Proficiency in the complete software development lifecycle, including modern DevSecOps methodologies and continuous integration and continuous deployment processes.

• Practical experience with GitLab or similar source control, CI/CD, and collaboration platforms, along with the ability to align platform capabilities with customer use cases.

• Solid understanding of cloud computing concepts and related technologies, with the capability to discuss deployment, security, and operational options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and facilitate workshops or value stream assessments.

• Strong technical communication and presentation skills, with the ability to tailor messages for audiences ranging from practitioners to senior business and technical decision-makers.

• Proficiency in building trusted relationships, listening empathetically, and serving as a customer advocate to internal teams like Product, Engineering, Sales, and Marketing.

• Drive to continuously grow professionally, including learning new technologies, enhancing GitLab platform knowledge, and leveraging transferable experiences from related fields.

🏝️ Benefits

• Benefits designed to support your health, finances, and overall well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental Leave