Senior Software Engineer – Trust and Safety

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Act as a pivotal figure in our digital security efforts, spearheading product-driven implementations that allow us to fulfill, audit, measure, and enforce essential Trust & Safety policies for both internal and external users and workflows.

• Lead initiatives on product architecture alongside operational and process-oriented solutions—creating robust custom tools and utilizing top-tier industry solutions to investigate and mitigate threats such as fraud, billing discrepancies, and credential misuse.

• Build a completely new engineering domain from the ground up, mentor fellow engineers, and develop scalable systems that play a critical role in protecting a vital mental health ecosystem.

⛳️ Requirements

• Over 4 years of Software Engineering experience, with at least 1 year focused on Trust & Safety systems and an additional year contributing to a new project or team.

• Proven experience in cross-functional teams, bridging the divide between technical and non-technical groups.

• Fullstack experience in creating modern database-driven (SQL/No-SQL) web applications.

• Knowledge and experience in microservice development.

• A strong passion for mentoring others, reviewing architectural designs, and establishing design patterns.

• Experienced in guiding all phases of the development lifecycle: planning, specification, execution, and post-launch maintenance to measure success.

• Demonstrated ability to work on highly complex projects with a focus on sustainable outcomes.

• Background in start-up environments.

• Experience in developing SaaS applications utilizing the Amazon Web Services (AWS) cloud platform.

• Previous work on products with high reliability and accuracy standards (e.g., finance, mission-critical systems).

• Familiarity with “on-call” responsibilities, capable of diving deep into complex issues and driving them to resolution independently.

• Proficient in NodeJs, Typescript, and Kafka.

🏝️ Benefits

• 100% remote work environment: Flexible working hours to support a healthy work-life balance, allowing you to fulfill both professional and personal obligations (must reside in the United States, currently not hiring in Hawaii).

• Competitive compensation and benefits: Full transparency regarding pay ranges, regardless of your location within the United States.

• Comprehensive health benefits: Covering medical, dental, vision, life insurance, disability, and FSA/HSA options.

• Access to a 401(k) plan: Start planning for your future today.

• Generous time-off policies: Including two company-wide shutdown weeks each year for self-care (applicable to most employees).

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.

• Employee Assistance Program (EAP): Supporting your mental and physical well-being.

• Quarterly departmental stipend: For enjoyable team-building activities or in-person gatherings.

• Community and employee resource groups: Engage in groups that celebrate employee identities and lived experiences, fostering a sense of community and belonging.

• Home office stipend: A new hire home office stipend along with a $50 monthly allowance to help cover internet or cell phone expenses.

• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.