Senior Software Engineer – Microsoft Dynamics 365

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Create and implement innovative cloud-focused solutions utilizing the Microsoft Dynamics 365 Customer Engagement (CRM) Module.

• Conduct feasibility studies, strategic planning, testing, and technical documentation to support our implementation teams on the Microsoft Dynamics 365 CRM platform.

• Analyze business, functional, and technical requirements and convert them into technical solutions.

• Oversee the technical delivery of Dynamics 365 CE implementations, incorporating security, integration, data migration, and other solution components, while ensuring adherence to application and solution design best practices.

• Maintain, document, and refresh architectural governance documentation and best practices.

• Define interfaces and write code for modules across various products or services, while influencing or driving architectural modifications.

• Establish a consistent, user-friendly, future-oriented, maintainable testing infrastructure; leverage a vast array of design patterns, demonstrate expertise in available technologies, and excel at identifying effective practices.

• Identify code across multiple codebases for optimization, refactoring, and reuse to enhance performance and maintainability, ensuring maximum efficiency, effectiveness, and return on investment.

• Lead code reviews across products or services, diagnose root causes of issues, and propose solutions.

• Proactively detect performance and availability concerns, troubleshoot, present effective alternatives, and resolve production issues that may affect multiple product areas.

• Design products or services using secure programming principles, identify, remedy, and enhance security in existing applications; ensure secure best practices are integrated into the design and implementation of new features and applications.

• Develop and present proposed solution strategies for potential new technologies, collaborating with architecture to review and validate proposals.

• Mentor and guide fellow software engineers while actively seeking mentorship from others.

• Spearhead the definition of engineering lifecycle and practices for the team and related teams in collaboration with the principal software engineer.

• Foster collaboration across multiple teams; identify ways to achieve more by empowering others.

• Anticipate business requirements and present options to leadership and business stakeholders in conjunction with product managers.

⛳️ Requirements

• Over 10 years of experience in designing and leading the implementation of large-scale software products or services across multiple systems.

• At least 8 years of experience with Dynamics 365 CRM modules and functionalities (Sales, Customer Service, Marketing/Customer Insights is advantageous).

• Minimum of 5 years of experience with Microsoft Dynamics 365 CRM and Power Platform tools (Power Apps, Power Automate, Power BI).

• Familiarity with CIJ involving unified and traditional routing.

• Experience in data modeling, integration, and reporting using Dynamics 365 and Power Platform.

• Over 5 years of experience in administering Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI).

• In-depth knowledge of Microsoft Dataverse and its implementation.

• Proficient in modern development languages (e.g., .NET core, C#, JavaScript, TypeScript, React, Python).

• Experience in architectural design and evaluating the impact on cost, performance, reliability, and other KPIs.

• Proficient in creating Plugins, Workflows, and Custom APIs.

• Knowledge of Azure functions, SSIS packages, and PCF controls.

• Experience with AI hub, copilot studio, and building AI prompts for use in Power Automate flows within Dynamics 365.

• Familiarity with data streaming architecture and frameworks (e.g., Kafka, ESB).

• Experience in providing technical architecture guidance and leadership to engineering teams.

• Bachelor’s degree in Computer Science, Software Engineering, IS, MIS, or another technology-related field from an accredited institution or at least 4 years of equivalent work experience along with a high school diploma/GED.

🏝️ Benefits

• Three medical plan options that include prescription drug coverage.

• Enhanced fertility benefits.

• Flexible spending accounts.

• Health savings account (with employer contribution).

• Dental and vision coverage.

• Basic and supplemental life insurance.

• Short-term and long-term disability coverage.

• Paid observed holidays.

• Two paid floating holidays for U.S. hourly employees.

• Flexible Time Off (FTO) for U.S. salaried employees — no accruals and no caps.

• Paid Time Off (PTO) available for all other employees in the U.S. and Canada.

• Paid parental leave.

• Paid time off for volunteering in your community.

• Charitable giving match program.

• 401(k) plan with 6% company matching.

• Employee stock purchase plan.

• A wide range of career development, networking, and team-building opportunities.