Senior Software Engineer II, DevEx

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and implement automated reliability and self-healing systems that ensure production stability at scale, incorporating features like automated rollbacks, deployment safeguards, and fault mitigation, and provide these as platform tools that engineering teams throughout the organization can utilize for their services.

• Take ownership of and enhance incident management tools and on-call health. Minimize alert noise, highlight actionable signals, and enable engineering teams to manage their services effectively with reduced operational burdens.

• Advance our observability infrastructure, which includes monitoring, alerting, SLOs, and performance regression detection, to offer teams real-time, actionable insights into system health and latency.

• Contribute to AI-driven operational tools that extend beyond triage, moving towards autonomous remediation where AI identifies issues, implements corrective measures, and self-recovers with minimal human intervention.

• Promote incident prevention by recognizing systemic patterns and rigorously eliminating operational toil. You have a strong understanding of the challenges faced by on-call engineers and a commitment to enhancing their experience.

• Collaborate directly with product engineering teams to identify reliability gaps, alleviate their operational burdens, and assist them in adopting best practices for managing their services.

• Establish and advocate for operational excellence best practices across engineering through guardrails, scorecards, and standards that enable teams to run their services reliably by default.

• Advocate for, exemplify, and integrate Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we expand globally and into new offices.

⛳️ Requirements

• Over 8 years of experience in designing and developing products within a software engineering team.

• Bachelor’s Degree in Computer Science/Engineering or equivalent practical experience.

• More than 3 years of experience in infrastructure and/or platform engineering-focused teams.

• In-depth knowledge of observability and reliability, operational metrics, and data analysis.

• Demonstrated success in architecting monitoring frameworks, SLO platforms, and automated response workflows, such as Datadog or similar observability tools like New Relic and Grafana.

• Proven experience with large-scale enterprise software applications.

• Background in Developer Experience (DevEx) & Internal Portals: Designing and implementing solutions/tools that centralize and streamline engineering operations.

• Familiarity with cloud platforms such as AWS, GCP, or similar.

• Experience implementing AI-driven automation throughout the software development lifecycle (SDLC) to minimize developer friction, automate repetitive tasks, and speed up time-to-delivery. Regularly uses AI tools in your workflow.

• Proficient in writing high-quality code (Go, Python, or similar) focused on infrastructure, deployment, and operational challenges.

• Experience mentoring and supporting engineers and exemplifying engineering practices in a technical lead role.

• A proactive growth mindset, consistently seeking ways to enhance the current state.

🏝️ Benefits

• Comprehensive health and parental leave plans

• Professional development stipend

• Flexible, employee-led remote model

• Above-market total compensation through base salary, performance-based bonus/variable pay, and equity

• Opportunities for personal and professional growth