Senior Software Engineer – Email Channel

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and enhance the frontend interfaces that clients utilize to create, preview, and analyze email campaigns, including template editors, sending configurations, and deliverability dashboards.

• Design and expand the backend systems that facilitate high-volume email sending, which includes queue management, retry mechanisms, and event processing for bounces, complaints, and deferrals.

• Manage systems related to deliverability, such as bounce classification, suppression management, IP/domain reputation monitoring, and processing feedback loops.

• Collaborate with our deliverability team to convert domain expertise into automated tools, including reputation scoring, warm-up schedules, and sending throttles.

• Implement and monitor the health of the email channel, focusing on inbox placement signals, block detection, ESP feedback, and alerting mechanisms.

• Take ownership of problems from beginning to end, encompassing architecture, schema design, testing, deployment, and monitoring.

• Share insights and elevate standards through brief videos, thoughtful writing, and mentorship opportunities.

• Leverage AI agents to facilitate multi-file modifications by scoping tasks, crafting prompts, and verifying results.

⛳️ Requirements

• Over 7 years of experience in building scalable, distributed systems using Go (or similar statically typed languages).

• Proven experience in developing product-facing frontend features using React or comparable frameworks, with a strong focus on user experience quality and refinement.

• Proficient in working within cloud-native environments such as AWS or GCP.

• Familiar with relational databases, primarily MySQL, and knowledgeable about performance trade-offs.

• Understanding of high-volume email sending concepts, including bounce handling, feedback loops, and delivery event processing.

• Working knowledge of email authentication standards—SPF, DKIM, DMARC—and their impact on deliverability.

• Capable of reasoning about sender reputation, IP warm-up, and ISP behavior at scale.

• Experience with observability tools and managing production systems.

• Background in building or utilizing APIs designed for high-throughput asynchronous workloads.

• A proactive approach favoring action over perfection, coupled with a sense of ownership in technical decisions.

🏝️ Benefits

• Complete coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.

• 16 weeks of paid parental leave.

• Unlimited paid time off.

• Stipends for remote work and wellness initiatives.

• A budget for professional development.