Senior Site Reliability Engineer – Telephony & Communications Platform, AWS

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of platform reliability, availability, and performance.

• Design and implement AWS infrastructure utilizing Terraform and Infrastructure as Code.

• Create CI/CD pipelines, along with monitoring and automation solutions.

• Establish Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.

• Spearhead incident response efforts and drive continuous improvements in reliability.

• Mentor fellow engineers and be part of a 24/7 on-call rotation.

⛳️ Requirements

• Minimum of 8 years in Software Engineering, Infrastructure, or Operations.

• At least 4 years of experience in Site Reliability Engineering.

• Proficient in AWS services such as EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, and CloudWatch.

• Strong expertise in Terraform, CI/CD, observability, automation, and scripting languages (Python, Bash, or PowerShell).

• Proven experience in supporting highly available, low-latency production systems.

🏝️ Benefits

• Medical, Dental, & Vision Insurance (available for full-time employees).

• Competitive and equitable compensation.

• Maternity and paternity leave (provided for full-time employees).

• Short and long-term disability coverage.

• Opportunity to gain insights from a committed leadership team.

• Premium company merchandise.