Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Design, develop, and manage highly available and scalable systems within AWS.

• Write, maintain, and review Terraform scripts for infrastructure provisioning and management.

• Take ownership of monitoring, alerting, and observability enhancements using tools such as Grafana, Pingdom, and Uptrends.

• Engage in a rotating on-call schedule, addressing production incidents and driving resolutions.

• Lead incident response efforts, conduct root cause analyses, and facilitate post-incident reviews with an emphasis on prevention and automation.

• Define and oversee Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.

• Construct and enhance CI/CD pipelines and operational workflows utilizing Azure DevOps and GitHub.

• Collaborate directly with application teams to enhance reliability, performance, and deployability.

• Automate manual operational processes to minimize toil.

• Maintain clear, actionable runbooks and documentation in Confluence.

• Monitor work, incidents, and operational improvements through Jira and ServiceNow.

• Mentor fellow engineers and contribute to establishing SRE standards and best practices.

⛳️ Requirements

• Over 5 years of practical experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering roles.

• Strong production experience with AWS.

• Extensive hands-on experience with Terraform in real-world scenarios.

• Experience in operating monitoring and uptime platforms like Grafana, Pingdom, and Uptrends.

• Proficient in Linux systems, networking, and troubleshooting techniques.

• Experience in supporting production systems through incident response and on-call duties.

• Proficient with GitHub and contemporary Git workflows.

• Experience in building or maintaining CI/CD pipelines using Azure DevOps.

• Familiarity with IT Service Management (ITSM) and incident workflows utilizing ServiceNow.

• Excellent written communication skills with experience in documenting systems and processes in Confluence.

• Ability to work autonomously in a remote or hybrid setting.

🏝️ Benefits

• Competitive salary along with comprehensive benefits.

• Flexible work location options, including hybrid or fully remote arrangements.

• Genuine ownership of production systems and their reliability outcomes.

• A culture that prioritizes automation, continuous learning, and improvement.