Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Argentina.

📋 Description

• As a Senior Site Reliability Contractor, you will engage in coding infrastructure automation utilizing Terraform and Github Actions for CI/CD.

• Concentrate on enhancing our monitoring capabilities through Datadog, Sentry, and Cloudwatch.

• Participate in an on-call rotation to address incidents affecting the availability of Newsela.com, while also offering support for developers during both internal and external incidents.

• Oversee and aid in the expansion of our infrastructure using Terraform, Github Actions for CI/CD, Prefect, and AWS services.

• Develop monitoring systems that trigger alerts based on symptoms rather than outages with the help of Datadog, Sentry, and CloudWatch.

• Seek opportunities to automate repetitive manual processes to alleviate on-call burdens.

• Enhance operational workflows (including deployments, releases, migrations, etc.) to ensure they operate smoothly with an emphasis on fault tolerance.

• Design, construct, and maintain core cloud infrastructure on AWS and GCP, facilitating scalability to accommodate thousands of concurrent users.

• Troubleshoot production issues across various services and levels of the stack.

• Offer infrastructure and architectural planning support as an integrated member of Newsela’s application development team.

• Strategize the growth of Newsela’s infrastructure.

⛳️ Requirements

• Infrastructure as code: proficiency in using Terraform and Github CI/CD for automation, containerizing our environments (Docker, ECS), and leveraging cloud technologies to achieve our objectives.

• Systems: capable of managing, configuring, and resolving operating system issues, storage (both block and object), networking (VPCs, proxies, and CDNs), and administering high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters.

• Monitoring and instrumentation: ability to implement metrics in Datadog, Sentry, log management systems, and integrate with Slack/JIRA.

• Engineering practices: knowledge in availability, reliability, scalability, and disaster recovery.

• Competency in various programming languages: Shell, IaC, Python, SQL.

• Planning: familiarity with agile methodologies, utilizing epics and issues to guide projects.

• Organization: adept in personal and team workload organization, leading OKRs.

• Management: capable of self-organizing and completing tasks asynchronously.

• Leading and contributing to the scope and designs for issues, epics, and OKRs.

• Contributing to Newsela architecture diagrams, process diagrams, and runbook documentation.

• Executing Root Cause Analysis (RCA) investigations and conducting readiness reviews.

• Enhancing team practices through code reviews, work handoffs, and incident management.

• Sharing knowledge and mentoring within SRE and developer teams.

• Demonstrating self-awareness, managing conflicts within the team, and providing as well as receiving feedback.

• Fostering positive relationships with other engineering teams at Newsela to improve the product.

• Accountability: willing to take initiative and act appropriately while offering candid and constructive feedback.

🏝️ Benefits

• Comprehensive medical benefits with employer contributions to premiums and HSA accounts. Additional perks such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer, and more to support your overall health: mind, body, and soul.

• We are a fully remote organization. A monthly tech stipend is provided to support your work-from-home requirements!

• Inclusive benefits designed to support you and your family, encompassing parental leave, fertility assistance, adoption, and more!

• Invest in your future with our 401(k) plan, which features an employer match to help you secure long-term financial stability.

• Flexible PTO, paid sick leave, company holidays, plus a winter break from December 24th to January 1st.

• Newsela offers an annual learning and development fund for employees to pursue external training sessions, classes, workshops, conferences, and educational materials that promote professional growth in their current roles and career aspirations at Newsela.

• Regardless of your role or department, your daily contributions play a vital part in shaping the future of education and enhancing the lives of students and teachers.