Senior ServiceNow Developer – FSM/Service Bridge

This is a fully remote position, open to applicants in United States.

📋 Description

• Provides support for the technical architecture design, ensuring overall code quality and maintaining a highly available and recoverable environment.

• Aids in the design, prototyping, implementation, testing, and deployment of business rules and technical solutions.

• Creates custom integration components and connects legacy systems with the platform using mid-server and other relevant technologies.

• Documents, maintains, and updates policies, procedures, and controls for platform operations and the software development lifecycle while advocating for agile development.

• Assists ServiceNow System Administrators with incident resolution as necessary.

• Designs and develops new applications and services within ServiceNow.

• Supports the ServiceNow Business Analyst in estimating the effort required for each release.

⛳️ Requirements

• U.S. Citizenship is required. Must be able to obtain a Secret clearance and DHS Suitability.

• Practical experience with ServiceNow FSM and/or Service Bridge.

• Familiarity with the principles, methods, and techniques used in ServiceNow development.

• Background in Enterprise and/or IT Service Management.

• Proficiency in ServiceNow System Administration.

• Experience in gathering requirements, designing database schemas, and data modeling.

• Over 8 years of directly relevant experience.

• At least 4 years of experience specifically in ServiceNow development.

• Knowledge of process and solution integration, workflow design/configuration, and reporting.

• Experience with integration components (such as SSO, LDAP) and web technologies (including XML, HTML, JavaScript, and Web Services).

• Familiarity with LDAP Integration, ServiceNow Development APIs, and troubleshooting performance-related issues.

🏝️ Benefits

• Highly competitive salary.

• 95% of employee medical, dental, and vision coverages are paid by the employer.

• 100% of employee life, short-term disability (STD), and long-term disability (LTD) coverages are paid by the employer.

• 401k plan with company matching and profit sharing.

• Flexible Spending Account (FSA) options for dependent and healthcare expenses.

• 11 standard holidays and 3 weeks of annual leave.