Senior Salesforce Solution Architect

This is a fully remote position, open to applicants in North America.

📋 Description

• Perform research on clients' utilization of Salesforce, generating a report that includes findings along with recommended actions and a roadmap for Salesforce solutions.

• Partner with team members and clients to develop prototypes and proofs of concept to effectively gather and define requirements.

• Evaluate solutions and suggest enhancements.

• Manage and improve the Salesforce product backlog in collaboration with project stakeholders.

• Take ownership of the design for Salesforce and potentially other related solutions for Sales, Service, and platform needs.

• Serve as a release manager, approving configurations and coded items for deployment across environments, including implementing changes when necessary.

• Offer guidance on the style of user story writing.

• Ensure that success criteria and acceptance criteria are established for each story.

• Illustrate and describe designs with appropriate justifications.

• Document the procedures required for testing.

• Oversee the configuration, quality assurance, testing, and deployment processes for Salesforce.

• Engage in collaborative planning for projects and workstreams.

• Experienced in facilitating discussions at all client levels, from project teams to C-suite executives.

• Occasional travel to client locations (typically quarterly or less) for requirements workshops, stakeholder meetings, or training sessions.

⛳️ Requirements

• Over 7 years of experience leading Salesforce implementation projects.

• More than 3 years of experience in a consulting environment.

• At least 3 Salesforce certifications (minimum of Admin, Advanced Admin, and Service Cloud).

• Exceptional communication skills—both written and verbal—along with proficiency in engaging audiences during in-person and virtual meetings, with the ability to adapt messaging for various levels.

• A proactive, entrepreneurial spirit.

• Strong analytical abilities, with a knack for identifying trends and providing actionable suggestions based on findings.

• Availability and responsiveness to inquiries, with the capability to convey concepts visually and in writing to empower stakeholders to make confident decisions.

• A strategic mindset towards solution design, demonstrating a proven ability to formulate and implement tactical plans that align with overarching strategies.

• Outstanding capability to coach, inspire, and guide a diverse team of Salesforce professionals.

• Technical Architect certification is a plus.

• Experience in the public sector is advantageous.

🏝️ Benefits

• Full coverage for medical, dental, and vision expenses.

• Paid parental leave available for all full-time staff members.

• Flexible working hours.

• Reimbursement for training expenses.

• Assistance for home office setup (including a company laptop).

• Generous time-off policy, starting at 16 days.

• Comprehensive health, dental, and vision insurance plans (available in the US only).

• Company-provided computer (Mac or PC, based on preference).

• Flexible and autonomous work schedule.

• Opportunities for virtual and in-person social events.

• Reimbursement for training and certification.

• Professional growth opportunities at a rapidly expanding company with an unlimited potential mindset.