Senior Salesforce Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• In the position of Senior Salesforce Developer/Engineer at Mercer Advisors, you will be instrumental in enhancing and expanding our Salesforce ecosystem.

• This role requires advanced technical skills to design, develop, and implement tailored Salesforce solutions that promote operational efficiency and business growth.

• You will collaborate with cross-functional teams to convert business requirements into actionable technical specifications, ensuring smooth integration and improvement of our Salesforce environment.

• Additionally, you will utilize AI and machine learning capabilities within the Salesforce platform—such as Salesforce Einstein and Agentforce—to provide intelligent, data-driven solutions that improve client engagement and advisor productivity.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience.

• Preferred experience in the Wealth Management or Financial Services sectors.

• Experience in Data Engineering, particularly with Python, is preferred.

• A minimum of 5 years of Salesforce development experience with a demonstrated history of executing complex projects.

• Comprehensive understanding of the Salesforce development lifecycle, including SDLC, Agile, and SCRUM methodologies.

• Strong expertise in Apex, Visualforce, Lightning components, and Salesforce APIs, along with a proven ability to create custom solutions and integrations within the Salesforce platform.

• Proficient in Salesforce administration, covering User, Role, Profile management, Workflows, Page Layouts, Validation Rules, and Security configurations.

• Experience with Salesforce Sandbox management and deployment oversight.

• Strong preference for familiarity with Salesforce Einstein tools (Einstein Prediction Builder, Einstein Discovery, Einstein Activity Capture, Einstein Bots) or Agentforce.

• Knowledge of AI/ML concepts such as predictive modeling, natural language processing, and recommendation systems, particularly as they relate to CRM environments.

• Experience in integrating third-party AI or generative AI services (e.g., large language model APIs) into Salesforce workflows is an advantage.

• Awareness of responsible AI principles, including data privacy, bias mitigation, and regulatory compliance relevant to financial services.

🏝️ Benefits

• Company Paid Basic Life & AD&D Insurance

• Company Paid Short-Term and Long-Term Disability Insurance

• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance

• Three Cigna medical plan options, including two High Deductible Health Plans and a Traditional Co-Pay medical plan.

• Kaiser Medical plans available in California

• Health Savings Account (HSA) with company contributions for those enrolled in either HDHP medical plan.

• Two comprehensive Dental Plans

• Vision Insurance Plan

• Dependent Care Savings Account for child and dependent care expenses.

• 14 Company Paid Holidays, which includes a full week off during Thanksgiving.

• Generous paid time off program covering vacation and sick days

• Employee Assistance Plan

• Family Medical Leave

• Paid Parental Leave (8 weeks)

• Maternity benefits that utilize company paid STD, any supplemental STD, plus Parental Leave (8 weeks) for recovery, bonding with your baby, and enjoying family time.

• Adoption Assistance Reimbursement Program

• Company Paid Concierge Services for you and your loved ones to assist with various caring needs for aging parents, young children, and life’s challenges.

• 401(k) Retirement Plan featuring both Traditional and Roth options, with per pay period matching and an after-tax option.

• Pet Insurance

• Personalized financial planning and guidance from Mercer Advisors professionals, available at preferred employee pricing.