Senior Sales Engineer – Key Accounts

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with the Sales team to convey the comprehensive Datadog value proposition, vision, and strategy to clients.

• Manage technical interactions with customers during the trial phase, effectively communicating Datadog’s value based on their activities and assisting in resolving any identified issues or concerns to ensure a successful outcome.

• Successfully close intricate opportunities using advanced competitive insights, technical expertise, and established credibility.

• Present product and technical briefings to prospective clients.

• Keep precise notes and feedback in the CRM system regarding customer insights, both successes and challenges.

• Actively engage and communicate with customers and Datadog's business and technical teams about product feedback and the competitive landscape.

⛳️ Requirements

• A strong passion for educating customers on observability risks that significantly impact their business, along with the ability to create and implement an evaluation plan with a client.

• Excellent written and verbal communication skills are essential. This role necessitates the ability to comprehend and convey both the business benefits (value proposition) and technical strengths of our offerings.

• Proficient in programming/scripting with any of the following languages: Java, Python, Ruby, Go, Node.js, PHP, and .NET, among others.

• A minimum of 3+ years of experience in a Sales Engineering or DevOps Engineering position.

• Capable of sitting for up to 4 hours while traveling to and from client locations.

• Willing to travel via car, train, or air up to 45% of the time.

🏝️ Benefits

• Comprehensive onboarding experience.

• Generous global benefits package.

• Intra-departmental mentoring and buddy program for networking within the company.

• Stock equity for new hires (RSUs) and an employee stock purchase plan (ESPP).

• Ongoing professional development, product training, and career advancement opportunities.

• An inclusive company culture that encourages participation in Community Guilds and Inclusion Talks.