Senior Research, Knowledge Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Supports intricate research and Knowledge Management (KM) projects for attorneys and business services professionals worldwide, integrating new technology.

• Conducts cost-effective ready reference and comprehensive research on legal, corporate, and other subjects utilizing both online and print resources.

• Summarizes research findings into clear and concise reports.

• Provides training to Research & Knowledge Analysts and other team members.

• Develops and maintains alert services that highlight matters of interest to attorneys and existing or potential clients.

• Works autonomously and collaboratively with the Knowledge Strategy (KS) team and designated practice areas to select, gather, organize, maintain, and update content for practice area websites and databases.

• Distributes knowledge resources through the firm's intranet and databases to attorneys.

• Partners with practice group leaders and other attorneys to create effective KS websites and databases.

• Cultivates relationships with attorneys to enhance awareness of KS initiatives and encourage their engagement.

• Assesses new and updated versions of information resources, both online and in print, and recommends valuable information sources for the firm.

• Facilitates access to and promotes the effective use of internal and external knowledge resources.

• Provides comprehensive research and KM support when working remotely or onsite.

• Aids in the creation and maintenance of best practices.

• Assists in evaluating new and updated versions of information resources, both online and in print, and suggests beneficial information sources for the Firm.

• Develops subject-specific guides, tip sheets, and training materials as departmental needs and resources evolve.

• Utilizes workflow software for the distribution and documentation of research and KM requests.

• Ensures continuity of Research & Knowledge Services operations during Manager absences as required.

• Manages Firm resources with responsibility.

• Adheres to and comprehends Firm operations, policies, and procedures.

• Performs additional duties as assigned.

⛳️ Requirements

• Master's Degree in Library Science or a minimum of four years of directly related experience.

• At least six years of experience conducting research in a legal or corporate information center.

• Proficient in utilizing computer-based research tools: Lexis, Westlaw, Bloomberg Law, Intelligize, Practical Law, PLI, Capital IQ, Deal Point Data, SNL, VitalLaw, Pitchbook, Courthouse News Services, Accurint, HeinOnline, Fromcounsel, Filings Expert, and others.

• Extensive and thorough knowledge of legal, business, and financial information sources.

• Familiarity with knowledge management principles, technology, and best practices.

• Strong competency with relevant firm software programs (e.g., Outlook, Excel, PowerPoint), with the capability to learn new software and operating systems.

• Demonstrates the ability to leverage artificial intelligence and emerging technologies to enhance research and analysis.

• Exhibits effective interpersonal and communication skills, both verbal and written.

• Shows meticulous attention to detail.

• Maintains a courteous and professional demeanor, prioritizing a strong customer-service approach.

• Proven skill in using web page editors.

• Capable of working independently as well as collaboratively within a team.

• Able to work under pressure and meet deadlines.

• Skilled at managing multiple projects and adapting to shifting priorities.

• Competent in handling sensitive matters while maintaining confidentiality.

• Proficient in organizing and prioritizing tasks.

• Effective in a demanding and fast-paced environment.

• Able to exercise discretion and independent, sound judgment.

• Willingness to travel.

• Flexibility to adjust working hours to meet operational and business needs.

🏝️ Benefits

• Competitive salaries and year-end discretionary bonuses.

• Comprehensive health care (medical, dental, vision), savings plan/401(k), and voluntary benefits.

• Generous paid time off.

• Paid leave options, including parental leave.

• In-classroom, remote, and on-demand learning and professional development opportunities.

• Robust well-being classes and programs.

• Opportunities to contribute and make a positive impact in local communities.