Senior Project Manager

📋 Description

• Coordinates the efforts of internal resources and third-party vendors to ensure flawless project execution.

• Guarantees timely delivery of all projects while adhering to scope and budget constraints.

• Aids in defining project scope and objectives, engaging all relevant stakeholders and confirming technical feasibility.

• Ensures the availability and proper allocation of resources.

• Creates a comprehensive project plan to monitor and track progress effectively.

• Manages changes to project scope, schedule, and costs using appropriate verification methods.

• Evaluates project performance utilizing authorized tools and techniques.

• Reports and escalates issues to management as required.

• Maintains the relationship with clients and all stakeholders.

• Conducts risk management to minimize potential project risks.

• Establishes and nurtures relationships with third-party vendors.

• Delegates project tasks based on the individual strengths, skills, and experience levels of junior staff members.

• Monitors project performance to assess the successful achievement of both short-term and long-term goals.

• Meets financial objectives and adjusts project constraints based on budgetary analysis.

• Develops detailed project plans to be shared with clients and team members.

• Utilizes and continuously enhances leadership capabilities.

• Creates spreadsheets, diagrams, and process maps to outline project needs.

• Forecasts project revenue and ensures that financial commitments to the business are fulfilled.

⛳️ Requirements

• Over 8 years of project management experience.

• More than 4 years of experience in a professional services setting.

• 1-2 years of experience in managing people.

• Familiarity with Avaya, Cisco, Microsoft, or Genesys product lines.

• One of the following certifications is required: PMP, Six Sigma Green Belt (ASQ), or CBAP.

• Proven track record of delivering complex solutions that involve multiple cross-team dependencies.

• Demonstrated strong performance in previous roles, with escalating levels of responsibility and autonomy.

• Experience in developing and maintaining project plans, issue logs, risk registers, and status reports.

• Strong technical aptitude alongside excellent organizational, analytical, and project management skills.

• Experience interacting and communicating with executive-level management.

• Exceptional written and verbal communication skills tailored to the audience, with the ability to influence effectively.

• Strong sense of accountability and ownership; understands one’s role and accepts personal responsibility for completing tasks (end-to-end), knows when and how to escalate issues, takes appropriate risks (while avoiding unnecessary ones), and recognizes the impact of decisions.

• Willingness and ability to adapt to change and work in a fast-paced environment.

🏝️ Benefits

• 401(k) Plan with a 35% employer match for every dollar up to a 10% employee contribution.

• Medical Coverage through three platforms: UnitedHealthcare, Reference Based Pricing with member advocacy, and Kaiser.

• RX Home Delivery service.

• Health Savings Account (HSA) with Employer Contribution.

• In-vitro Fertility treatment coverage.

• Dental insurance.

• Vision plans with 12-month and 24-month frame allowances.

• Flexible Spending Account (FSA) Plans for Healthcare, Dependent Care, and Limited Purpose.

• Pre-tax Commuter Plans.

• Employer-paid Life Insurance.

• Employer-paid Short and Long Term Disability options.

• Paid Parental Leave for 4 weeks at 100% compensation.

• Employee Assistance Plan.

• Voluntary Life Insurance options for team members, spouses, and children.

• Voluntary Accidental Death Insurance for team members and spouses.

• Legal and Identity Theft Plans.

• TeleHealth services.

• Wellness programs through Omada Health (healthy living solution).

• Travel Assistance services.

• Business Travel Accident Coverage.

• Medical coverage for foreign travel.

• Employer-paid Pet Telehealth services.

• Accident Insurance.

• Critical Illness Insurance.

• Hospital Indemnity Insurance.

• Volunteer Time Off.

• 10 paid holidays.

• Summer Sizzle program.

• On-Demand Pay (Daily Pay) option.