Senior Project Coordinator, Service

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Coordinate and implement administrative and support activities related to accounts, sales, and services.

• Address inquiries, complaints, and requests from customers.

• Adhere to all company policies and procedures as outlined.

• Enhance service image and customer satisfaction.

• Receive service calls.

• Allocate service calls to technicians.

• Document all service calls.

• Organize and maintain the service filing system.

• Ensure a safe, orderly, and clean work environment.

• Manage sales orders.

⛳️ Requirements

• High school diploma or equivalent is required.

• A minimum of 5 years of order entry experience or equivalent is necessary.

• An associate's degree or higher in a relevant field is preferred.

• Previous experience with EnerSys is a plus.

🏝️ Benefits

• Paid time off in addition to paid holidays.

• Medical, dental, and vision insurance coverage.

• Life insurance provided.

• Short-term and long-term disability benefits.

• Tuition reimbursement available.

• Flexible spending options.

• Employee stock purchase plan.

• 401K retirement plan.