Senior Product Researcher

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Collaborate with product trios to provide timely, decision-ready research that shapes product strategy and development.

• Organize and execute qualitative research, which includes customer interviews, synthesis, and structured analysis.

• Conduct competitive and market research to assist teams in recognizing trends, opportunities, and emerging customer requirements.

• Design, construct, and uphold AI-assisted workflows that enhance research operations, covering recruitment, synthesis, analysis, and reporting.

• Develop reusable research tools, templates, and frameworks that empower product teams to independently address common research inquiries.

• Set quality standards and validation processes to ensure that AI-generated outputs are based on real evidence and robust research methodologies.

• Enhance the methods by which research is documented, shared, and repurposed across the organization.

• Present findings in a manner that fosters genuine empathy for users, transforming data and interviews into compelling narratives that influence decisions.

• Work closely with Product Managers, Designers, Data Scientists, and Engineers to link customer insights with product outcomes.

• Actively seek opportunities to amplify the impact, efficiency, and scalability of research at Frontify.

• Manage multiple priorities across teams while upholding a high standard for rigor, quality, and speed.

⛳️ Requirements

• Over 5 years of experience in product research, user research, market research, or a related field within SaaS or technology settings.

• Extensive experience in qualitative research and converting findings into actionable recommendations.

• Strong analytical skills and a hypothesis-driven mindset for problem-solving.

• Proven experience in conducting competitive and market research using robust, evidence-based methodologies.

• A natural storyteller with exceptional presentation capabilities.

• Comfortable collaborating with quantitative researchers, product managers, product designers, and engineers.

• Awareness of where automation can enhance efficiency and where human judgment is crucial.

• Experience in building, refining, or experimenting with AI-enabled workflows, research operations, or automation tools; familiarity with platforms like n8n is advantageous.

• Flourish in highly autonomous settings with the capacity to establish priorities and propel initiatives independently.

• Enjoy cross-functional collaboration, early sharing of work, incorporating feedback, and facilitating rapid learning among teams.

• Proficient in English.

🏝️ Benefits

• A minimum of 25 days of annual leave each year.

• Parental, family care, and bereavement leave.

• Daily sickness benefits and accident insurance.

• Paid days off for education and wellbeing.

• Allowances for wellbeing, learning and development, and commuting.

• Budget for home office setup.

• Pension fund contributions: 60% covered by us and 40% by you.

• Access to exclusive perks and discounts from numerous leading brands.

• Workation: Opportunity to work from inspiring locations around the globe for up to 45 days per year!

• Invitation to our summer company meet-up.