Senior Product Owner – Fintech/Payments

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the delivery process for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring that work is well-defined, prioritized, and ready for engineering execution.

• Create comprehensive feature epics and user stories with clear acceptance criteria to provide engineering teams with the clarity necessary for effective delivery.

• Conduct and manage User Acceptance Testing (UAT) to ensure that releases fulfill functional requirements, meet quality standards, and uphold platform integrity expectations — which includes writing and executing SQL queries directly in BigQuery for verifying data accuracy and the correctness of data pipelines.

• Organize release planning, draft detailed release notes, and manage internal communication regarding rollouts for both platforms.

• Work collaboratively with fellow Product Owners to manage dependencies and sequencing across shared initiatives.

• Collaborate with Product Managers to gain a thorough understanding of product strategy and vision, ensuring that tactical execution consistently aligns with business direction and stakeholder priorities.

• Partner with Engineering Managers to align resource capacity and integrate technical guidance into backlog planning, sequencing, and delivery decisions.

• Collaborate with the Program Manager to facilitate cross-functional coordination, ensuring crucial features are delivered with appropriate stakeholder alignment and organizational visibility.

• Define and validate Minimum Viable Products (MVPs) that deliver incremental value while aligning with NMI's strategic objectives.

• Provide product training and enablement for customer-facing teams, support, and other internal stakeholders.

• Ensure transparency by communicating upcoming tasks, progress, and timelines to stakeholders and executives.

• Develop and maintain in-depth knowledge of NMI's five billing platforms: their architectures, business rules, interdependencies, and how they cater to different merchant and partner segments.

• Act as the primary point of contact for billing-related feature inquiries across engineering, finance, and operations stakeholders.

• Collaborate with finance and cross-functional teams to guarantee that billing operations are compliant, auditable, and accurately integrated across key systems (e.g., payment processors, CRMs, ERP systems).

• Translate intricate billing requirements from cross-functional stakeholders into well-defined, actionable user stories.

• Identify and flag platform-level risks, technical debt, and consolidation opportunities in collaboration with engineering leadership.

• Develop and maintain a deep understanding of the Data team's ingestion pipelines, transformation layers, and data artifact delivery on GCP and BigQuery.

• Serve as the primary contact for questions regarding the data platform, pipeline scope, and data artifact requirements from analytics and reporting stakeholders.

• Author and execute SQL queries against BigQuery as a fundamental part of UAT — validating pipeline outputs, confirming transformation accuracy, and ensuring data meets acceptance criteria prior to releases going live.

• Collaborate with data engineering to define and prioritize data models, views, and dashboards that satisfy stakeholder reporting needs.

• Advocate for data governance, lineage, and best practices in scalability, usability, and privacy-compliant data handling.

⛳️ Requirements

• 5+ years of experience in a Product Owner or Technical Product Manager role.

• Demonstrated ability to become the primary subject matter expert for the products and features you manage — possessing technical depth in addition to business context.

• Strong understanding of cloud-based data platforms, pipelines, and tools (e.g., BigQuery, dbt, Airflow, etc.).

• Proficiency in writing and executing SQL queries against BigQuery as part of UAT validation — ensuring pipeline outputs, transformation logic, and data accuracy align with acceptance criteria.

• Familiarity with Agile development frameworks and tools (e.g., Jira, Confluence, Figma).

• Experience in conducting and managing User Acceptance Testing (UAT) to guarantee product quality and stakeholder satisfaction.

• Strong communication skills with both technical and non-technical stakeholders.

• Experience in coordinating software release cycles, QA processes, and documentation.

• Passion for understanding end users and translating insights into actionable product improvements.

• Experience with financial systems, billing platforms, or accounting modules in a SaaS or fintech environment (Nice to Have).

• Familiarity with cloud platforms (Google Cloud Platform preferred) (Nice to Have).

• Experience in data governance or privacy-compliant data handling (GDPR, CCPA) (Nice to Have).

• Technical background (CS degree or equivalent experience) is a plus (Nice to Have).

🏝️ Benefits

• Competitive salary + bonus

• A remote-first culture!

• Flex PTO

• Health, Dental, and Vision Insurance

• 13 Paid Holidays

• Company volunteer days