Senior Product Manager, Infrastructure Observability

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert ideas and feedback into a clear product vision and roadmap.

• Understand customer challenges to gather user needs, requirements, and pain points.

• Gather and accurately convey user feedback to the Engineering team, providing evidence to support trade-offs and priorities.

• Collaborate closely with PMM to facilitate go-to-market strategies regarding product differentiation, which includes creating and updating presentations, documentation, website content, datasheets, and whitepapers.

• Leverage your extensive product knowledge to inform decisions related to our go-to-market strategies, pricing, packaging, licensing, and tiering.

⛳️ Requirements

• A BS/BA in Computer Science, a related discipline, or equivalent professional experience.

• Over 7 years of experience in Product Management.

• More than 5 years of experience in a B2B SaaS product environment.

• Familiarity with using or developing developer-facing tools, APIs, or platform services.

• Capability to discuss APIs, data models, schema evolution, and concepts related to distributed systems.

• Proven experience in promoting the adoption of shared services or platform capabilities across various product teams.

• Experience collaborating with Engineering and Design teams to create user-friendly products and features with effective UX in a fast-paced setting.

• Exceptional written and verbal communication skills, with the ability to influence stakeholders across different functions.

• Bonus Points:

• Experience with open source software and/or commercial open source companies.

• Background in using or building observability products and/or developer tools, either internally as an SRE or for external clients.

• Proficient understanding of infrastructure concepts and components, such as Kubernetes, Cloud Service Providers, and VMs, and able to articulate these models in easily understandable terms.

• Familiarity with AI tools.

🏝️ Benefits

• 100% Remote, Global Culture - As a remote-only organization, we unite talent from around the globe, fostering a culture of collaboration and shared purpose.

• Scaling Organization – Engage in meaningful work within a high-growth and ever-evolving environment.

• Transparent Communication – Anticipate open decision-making and regular updates across the company.

• Innovation-Driven – Enjoy the autonomy and support to deliver excellent work and experiment with new ideas.

• Open Source Roots – Founded on community-driven values that influence our work approach.

• Empowered Teams – A culture of high trust and low ego that prioritizes outcomes over appearances.

• Career Growth Pathways – Clear opportunities for personal and professional development.

• Approachable Leadership – Transparent executives who are engaged, visible, and relatable.

• Passionate People – Join a team of intelligent, supportive individuals who are deeply committed to their work.

• In-Person Onboarding - We want you to excel from day one alongside your fellow new ‘Grafanistas’ as you learn about our operations and culture.

• Balance is Key - We offer a global annual leave policy of 30 days per year, with 3 days allocated for Grafana Shutdown Days to allow the team to genuinely disconnect. *We will adhere to local legislation where applicable.