Senior Product Manager – Clinical Quality

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap for the Clinical Quality & Safety pod with a clear objective: enhance the effectiveness of Foodsmart's RD workforce, elevate the quality of care delivery, and establish a safety infrastructure that enables the clinical model to scale.

• Collaborate closely with Clinical Operations to gain a deep understanding of RD workflows, pinpoint friction points, and convert them into prioritized product enhancements.

• Work in partnership with Engineering and Data to define, develop, and refine AI-assisted clinical tools.

• Establish and monitor quality and efficiency metrics, including session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health.

• Oversee the product aspect of Foodsmart's clinical safety framework, including the guardrails, escalation pathways, and quality checks integrated into the platform that safeguard members and support clinical judgment.

• Collaborate with Clinical Leadership and Compliance to convert regulatory requirements and clinical standards into scalable product functionalities.

• Create and maintain feedback loops that bring safety signals from care delivery into the product roadmap, ensuring that issues are identified, addressed, and prevented systematically.

• Partner with Data and Engineering to develop instrumentation and measurement frameworks that track clinical quality outcomes throughout the member journey.

• Work together with adjacent pods to ensure that clinical quality considerations are integrated into new member and client experiences.

⛳️ Requirements

• A minimum of 5 years of product management experience, preferably with experience in internal tooling, clinical operations, or workflow-oriented products.

• Proven experience managing a product area from start to finish with significant autonomy — from discovery through launch and iteration.

• Comfort in working on AI-assisted features or workflow automation — while you don't need to be an ML engineer, it's essential to be a thoughtful product owner in this domain.

• Strong analytical skills and a track record of using data to inform product decisions and measure clinical or operational outcomes.

• Familiarity with agile methodologies and cross-functional delivery in dynamic environments.

• Nice-to-Haves:

• Experience in digital health, telehealth, clinical workflow tools, or care delivery platforms.

• Exposure to healthcare compliance, clinical quality frameworks, or patient safety standards.

• Experience in Medicaid, Medicare Advantage, or value-based care contexts.

🏝️ Benefits

• Remote-First Company

• Unlimited PTO

• Flexible & remote location

• Healthcare Coverage (Medical, Dental, Vision)

• 401k & bonus

• Registered Dietitian Sessions