Senior Product Manager – Client Data Visualization

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take ownership of our Customer Data Visualization product and drive the long-term vision for a prescriptive, client-facing impact dashboard that highlights the measurable value of our platform in areas such as growth, optimization, and cost savings — utilizing AI-first strategies to enhance discovery, decision-making, and delivery.

• Define and create KPI-driven dashboards that effectively showcase platform value through executed recommendations, automations completed, and quantifiable business results.

• Collaborate closely with Data Science, Engineering, and Client Success teams to synchronize on metrics, data models, and insight generation pipelines that enhance the dashboard experience.

• Transform complex datasets into intuitive, actionable visualizations that facilitate client understanding and decision-making.

• Set and monitor success metrics related to dashboard adoption, engagement, and client outcomes — leveraging this data to promote continuous product enhancement.

• Aggregate qualitative inputs — such as client interviews, support tickets, and survey feedback — using AI tools to pinpoint themes, opportunities, and prioritization insights that shape product strategy.

• Ensure the accuracy, consistency, and reliability of all presented insights.

• Work alongside engineering, product, and cross-functional teams to streamline business processes, enhance team operations, and align client needs with internal goals.

• Manage and prioritize the roadmap for your product area, making independent decisions regarding scope, sequencing, and trade-offs while integrating AI-assisted insights and data exploration.

• Utilize AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to mitigate risks before committing engineering resources.

• Oversee the complete product development and execution process from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for delivering high-quality results on time.

• Employ AI to streamline product documentation processes (PRDs, one-pagers, release notes) while applying strong editorial judgment to maintain product quality and clarity.

• Monitor development progress, report status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.

• Act as the voice and advocate for our clients; prioritize incoming requests with urgency and follow through, building relationships founded on trust.

• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a rapid pace; ensuring high standards for product validation and QA are upheld.

• Collaborate with stakeholders at all organizational levels to gain support and alignment on product strategies, goals, and initiatives while balancing urgency and resource availability.

• Utilize AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to facilitate quicker, evidence-based product decisions.

⛳️ Requirements

• A minimum of 3 years of demonstrated product management experience within the B2B SaaS sector, specifically with a complex enterprise-level product, ideally in eCommerce or marketplace platforms.

• Extensive expertise in KPI-driven product development and the creation of client-facing dashboards or reporting tools that reveal measurable business outcomes.

• Experience collaborating closely with Data Science and Engineering teams on data modeling, pipelines, and analytics infrastructure.

• Solid understanding of metrics, experimentation, and product iteration informed by user behavior and usage data.

• Background as a Product Manager working on AI-powered products, AI workflows, or data & insights platforms.

• Comprehensive experience with the complete product development lifecycle, including establishing goals for products, measuring outcomes, and quantifying the impact of features on the business.

• Proven capability in driving strategy and execution for complex, integrated software ecosystems, especially in unifying multiple platforms.

• Demonstrated ability to support team-based projects, focusing on alignment with project objectives and contributing to technical teams.

• Proven experience utilizing AI tools throughout the PM workflow — including qualitative research synthesis, concept prototyping (wireframes, user flows, low-fi mocks), documentation (PRDs, release notes, one-pagers), and data exploration and analysis (NL querying, chart interpretation, anomaly identification) to expedite decisions while maintaining strong editorial judgment.

• Strong aptitude for collaborating with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.

• Comfortable presenting product strategy and impact to stakeholders at all organizational levels.

• Analytically minded with a proficiency in data-driven decision-making and experience with product analytics tools.

• Experience working with large clients — our clientele includes some of the largest players in commerce.

• A positive and growth-oriented mindset with a strong inclination for action.

• Exceptional written and verbal communication skills, with the ability to tailor communication effectively for any audience.

• Capable of explaining technical concepts to non-technical audiences.

• Ability to thrive in fast-paced environments and manage multiple projects concurrently.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.

• A 6% 401(k) match.

• Competitive time off package including 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service, PTO increases to 22 days, and at 5 years it increases to 25 days.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance at 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet.

• Culture and team-building activities.

• Tuition assistance.

• Career development opportunities.

• Charitable contribution match up to $250 per year.