Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and enhance Ascend’s product vision and omnichannel strategy in alignment with company and revenue objectives.

• Develop and oversee a transparent, prioritized roadmap that spans channels, integrations, and platform capabilities.

• Spearhead initiatives from discovery to launch, ensuring strong execution discipline, quality, and measurable outcomes.

• Convert customer insights, market signals, and business priorities into actionable product specifications.

• Establish scalable product operations, documentation, and delivery practices that facilitate repeatable growth.

• Manage channel strategies across a diverse range of platforms.

• Create KPI frameworks and reporting mechanisms for metrics such as adoption, engagement, conversion, incrementality, retention, and partner impact.

• Implement a test-and-learn operating model (experimentation, readouts, iteration cycles) to enhance channel performance over time.

• Scale successful pilots into standardized playbooks, tools, and launch processes that decrease time-to-market.

• Cultivate a comprehensive understanding of HCP, APP, and pharma stakeholder workflows, requirements, and communication preferences.

• Collaborate with Sales and Commercial teams to influence roadmap decisions that promote adoption and monetization.

• Assess build-vs-buy opportunities and oversee key platform/vendor choices (e.g., CRM, ESP, DSP, API partners).

• Keep abreast of industry trends in HCP engagement, health technology, and AI-enabled communications.

• Collaborate with Compliance/MLR, Legal, and Privacy teams to proactively mitigate risks associated with launches while ensuring execution speed.

• Guarantee that product decisions and channel experiences adhere to ethical and regulatory standards.

• Lead through influence across cross-functional teams and external partners to achieve aligned outcomes.

⛳️ Requirements

• Over 7 years of product management experience (preferably in HealthTech, SaaS, digital media, or related sectors).

• Proven track record in owning product strategy and execution for complex, multi-channel platforms with integrations.

• Demonstrated history of scaling products from pilot to production that have a significant impact on customers and business.

• Strong analytical and decision-making abilities, including expertise in experimentation design, metric frameworks, and performance evaluation.

• Experience in a high-growth startup or scale-up setting characterized by ambiguity and rapid iteration.

• Excellent cross-functional leadership and communication skills, bridging both technical and non-technical partners.

• Familiarity with healthcare/life sciences workflows and regulated go-to-market processes is highly preferred.

• Preferred: experience with CRM integration, ESP/DSP ecosystems, API-driven products, and privacy/security frameworks.

🏝️ Benefits

• Healthcare: Comprehensive medical, dental, and vision coverage for you and your dependents, along with an on-demand healthcare concierge.

• HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, including monthly employer contributions to HSA (if enrolled in a high-deductible plan).

• Coverage & Protection: Fully paid short- and long-term disability insurance, as well as life and AD&D coverage.

• Flexible Time Off: Enjoy a flexible vacation policy that allows you to take the time you need to recharge.

• Parental Leave: Paid parental leave to bond with your newborn, adopted, or foster child (available after 6 months of employment).

• Your Work, Your Way: We encourage in-person collaboration if you’re near an office, but remote work is always an option.

• Home Office Setup: We will provide you with the necessary equipment to create a comfortable workspace at home.

• 401(k): Save for your future with tax advantages and a company match!