Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Convert ideas and feedback into a comprehensive product vision and roadmap.

• Understand customer challenges to gather user needs, requirements, and pain points.

• Effectively curate and communicate user feedback to the Engineering team, providing evidence to support trade-offs and prioritize tasks.

• Collaborate closely with PMM to facilitate go-to-market strategies on product differentiation, which includes creating and updating presentations, documentation, website content, datasheets, and whitepapers.

• Leverage your extensive product knowledge to make informed decisions regarding our go-to-market strategies, pricing, packaging, licensing, and tiering.

⛳️ Requirements

• A BS/BA in Computer Science, a related discipline, or equivalent practical experience.

• Over 7 years of experience in Product Management.

• More than 5 years of experience with a B2B SaaS product.

• Experience in utilizing or developing developer-facing tools, APIs, or platform services.

• Proficiency in discussing APIs, data models, schema evolution, and concepts of distributed systems.

• Proven track record in promoting the adoption of shared services or platform capabilities across various product teams.

• Experience collaborating with Engineering and Design teams to create exceptional products and features with solid UX in a fast-paced setting.

• Outstanding written and verbal communication skills, with the ability to influence stakeholders across different functions.

• Bonus Points:

• Familiarity with open source software and/or experience with commercial open source companies.

• Experience in using or developing observability products and/or developer tools, either internally as an SRE or for external clients.

• Knowledgeable about infrastructure concepts and components such as Kubernetes, Cloud Service Providers, and VMs, and able to explain these models in clear terms.

• Experience with AI tools.

🏝️ Benefits

• 100% Remote, Global Culture - As a fully remote company, we unite talents from across the globe, fostering a culture of collaboration and shared purpose.

• Scaling Organization – Engage in meaningful work within a high-growth, dynamic environment.

• Transparent Communication – Anticipate open decision-making processes and regular updates across the company.

• Innovation-Driven – Enjoy the autonomy and support necessary to produce excellent work and experiment with new ideas.

• Open Source Roots – Grounded in community-driven values that influence our working style.

• Empowered Teams – A culture of high trust and low ego that prioritizes outcomes over appearances.

• Career Growth Pathways – Clearly defined opportunities for career advancement and development.

• Approachable Leadership – Transparent executives who are engaged, visible, and relatable.

• Passionate People – Become part of a team of intelligent, supportive individuals who are deeply committed to their work.

• In-Person Onboarding - We aim to ensure you thrive from day one alongside your fellow new ‘Grafanistas’ to learn about our operations and culture.

• Balance is Key - We maintain a global annual leave policy of 30 days per year, with 3 days of your annual leave allocated for Grafana Shutdown Days to enable the team to fully unwind.