Senior Product Manager, Agentic AI

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the complete development cycle for our AI platform and customer interactions, from the initial roadmap to implementation.

• Collaborate with engineers to create prompt strategies, evaluation frameworks, and safety measures—balancing latency, cost, and precision.

• Act as the technical liaison between engineering and the wider organization, setting AI best practices and platform standards.

• Propel systematic enhancements in answer quality, customer satisfaction, and automation rates through thorough experimentation.

• Collaborate with partners at OpenAI to assess and implement cutting-edge voice models and workflow automation.

⛳️ Requirements

• At least 4 years of experience in a technical role such as forward deployed engineering, technical product management, or a similar position at a fast-paced startup.

• A strong passion and curiosity for AI systems, including modern LLMs, among others.

• Proven ability to transform complex, strategic concepts into scalable, production-ready products.

🏝️ Benefits

• Health, dental, and vision coverage

• Paid time off

• Paid parental leave

• 401(K) plan with employer matching

• Wellness benefits

• Equity opportunities may also be part of your total rewards package