Senior Platform Engineer, Cloud Workloads

This is a fully remote position, open to applicants in India.

📋 Description

• Design, construct, and manage observability pipelines utilizing the Elastic Stack (Elasticsearch, Kibana, Fleet) across workloads on Azure and AWS.

• Develop and oversee SLO/SLI dashboards along with error budget reporting for BaaS platform services.

• Lead incident response efforts for distributed, multi-tenant cloud workloads; responsible for the creation, maintenance, and continuous enhancement of runbooks.

• Create and improve proactive support tools, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting to minimize reactive support demands.

• Oversee and manage Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets.

• Collaborate with SRE, R&D, and Proactive Support teams to address observability gaps, including workflows for tenant identification and integrations with the admin portal.

⛳️ Requirements

• Over 5 years of experience in cloud platform engineering, SRE, or infrastructure roles that support commercial SaaS products.

• Extensive hands-on experience with the Elastic Stack: creating dashboards, writing KQL/Query DSL, and managing Fleet.

• Demonstrated experience in operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS.

• Strong knowledge of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, and more.

• Experience in incident response within production cloud environments, including the development of runbooks and conducting post-incident reviews.

• Familiarity with Infrastructure as Code (IaC) tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions).

• Proficient scripting skills in Bash, Python, or PowerShell.

• Capability to work collaboratively across functions with SRE, product teams, and customer-facing support teams.

🏝️ Benefits

• 18 paid vacation days, along with 4 additional global VeeaMe Days for personal care and 24 paid volunteer hours each year through Veeam Cares.

• Private medical insurance coverage for you and up to four dependents.

• Life, accident, and disability insurance with enhanced coverage options.

• Annual flexible wellbeing allowance dedicated to physical and mental health.

• Access to free confidential counseling and coaching through the Employee Assistance Program (EAP), including legal and financial advice.

• Meal, fuel, and transportation benefits depending on work arrangements.

• Daycare reimbursement and safe cab services for eligible employees.

• Opportunities for professional growth and learning through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and events such as our annual Global Day of Learning.