Senior Pharmacovigilance Officer – Team Lead, Case Processing Manager – Medical Device Experience

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Lead the team tasked with ICSR management for designated projects or project groups.

• Directly manage ICSR personnel.

• Ensure effective task allocation and supervise workflow processes.

• Foster strong collaboration with clients in ICSR Management.

• Contribute to the company's goals and objectives.

• Provide assistance to project teams on behalf of clients and the organization.

• Develop and maintain project-specific KPIs for contracted ICSR activities.

• Enhance procedures, training, and strategies to boost ICSR team efficiency.

• Recommend process improvements to the ICSR Operational Lead.

• Manage ICSR deviations with the guidance of the ICSR Operational Lead.

• Review trackers and timesheet data to ensure precision.

• Engage in ICSR processing and perform second quality control checks on cases.

• Assist other departments as directed.

• Serve as the designated team subject matter expert.

• Support the RA & PV Network Department, including acting as LCPPV for the specified country and PRLS for the assigned language.

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or another healthcare-related field, or possess experience in pharmacovigilance.

• Demonstrated strong prior experience in pharmacovigilance.

• At least 1 year of experience in a line management position.

• Experience with medical devices is essential.

• Exceptional written and verbal communication abilities.

• Organizational skills, including a keen attention to detail and the ability to multitask.

• Proficient delegation skills.

• Strong planning and time management capabilities.

• Technical proficiency.

• Ability to work effectively within a team.

• Fluent in English, both spoken and written.

• Advanced proficiency in MS Office.

🏝️ Benefits

• Option for remote work.

• Flexible work environment.

• Opportunities for growth and professional development.

• Collaborative team atmosphere.

• Global reach and exposure.

• Chance to contribute to patient safety and engage in meaningful work.

• A passionate and collaborative team of experts.

• A diverse and inclusive workplace where every voice is valued.