Senior Patient Registration Specialist

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Collaborate with patients, referral sources, sales, pharmacy, and nursing to facilitate discharge and secure nursing and delivery services.

• Generate, communicate, and gather all necessary documentation for new referrals.

• Ensure upfront payments from patients and assist them in exploring payment options when necessary, including connecting them to financial assistance programs.

• Support ongoing efforts to maintain clean claims and manage denials, including following up on any missing paperwork.

• Provide assistance to the Patient Registration Supervisor and Manager with special projects and serve as a backup for the Lead Specialist.

• Identify process-improvement opportunities and propose solutions to the PRM.

• Execute additional tasks as assigned.

⛳️ Requirements

• A high school diploma or equivalent is required.

• Internal applicants must possess at least 1 year of experience as a Patient Registration Specialist.

• Proficient in multitasking and managing multiple referrals and priorities at once.

• Capable of thriving in a fast-paced work environment.

• Detail-oriented with a strong emphasis on quality.

• Excellent customer service skills.

• Ability to troubleshoot, problem-solve, and work collaboratively with cross-functional sales and operations teams.

• Previous experience in healthcare or medical billing is preferred.

🏝️ Benefits

• Medical, Dental, & Vision Insurance.

• Paid Time Off.

• Bonding Time Off.

• 401K Retirement Savings Plan with Company Match.

• HSA Company Match.

• Flexible Spending Accounts.

• Tuition Reimbursement.

• myFlexPay.

• Family Support.

• Mental Health Services.

• Company Paid Life Insurance.

• Award/Recognition Programs.