Senior Operations Subject Matter Expert, Signals Operations

📋 Description

• Engage in extensive travel (up to 75%) to assist with fielding, training, and operational deployment at military sites.

• Offer hands-on assistance to Warfighters regarding system configuration, validation, customization, and training.

• Act as the operational link between users and engineering teams to assess system performance and address issues.

• Gather user feedback, workflows, and mission requirements to guide product development and enhancements.

• Aid in the development and execution of Tactical NetOps capabilities that align with Army operational needs.

• Convert operational concepts into technical requirements and actionable development inputs.

• Validate operational use cases and identify deficiencies in current system capabilities.

• Create and present high-quality briefings, reports, and training materials for stakeholders.

• Enhance training documentation and operational guides when not deployed.

• Work collaboratively across functions to convey complex operational insights clearly and effectively.

⛳️ Requirements

• A minimum of 10 years of experience in Army tactical signal operations, networking systems, and radio communications.

• Previous service as a Warrant Officer, Commissioned Officer, or Non-Commissioned Officer (NCO).

• Experience in the 25, 26, or 255 series MOS / Signal Corps / related functional areas.

• In-depth knowledge of Army tactical networks and communications equipment at Division level and below.

• Demonstrated ability to function in both technical and operational settings.

• Strong analytical, problem-solving, and decision-making abilities.

• Proven experience interfacing with military leadership and cross-functional teams.

• Capability to work autonomously in high-tempo, geographically dispersed environments.

• Experience in gathering, analyzing, and presenting operational data and insights.

• High proficiency in Microsoft Office and standard productivity tools.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Flexible work schedules.

• Health insurance coverage.

• Paid time off.

• 401k with a company match.

• Paid parental leave.

• Access to wellness programs.

• Community game room.

• Massage chair.

• Escape room.