Senior Mortgage Operations, Credit Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assessing lending situations

• Cultivating relationships with lenders

• Facilitating applications throughout the pipeline

• Ensuring that no opportunities or client issues lose traction

• Taking responsibility for the mortgage process from inquiry to settlement

• Organizing and prioritizing active transactions within the pipeline

• Proactively following up with:

• Clients

• Brokers

• Lenders

• Banks

• Internal support personnel

• Keeping track of multiple active files concurrently

• Daily monitoring of pipeline stages and deal progress

• Professionally communicating with:

• Clients

• Lenders

• Brokers

• Partners

• Training, mentoring, and supervising administrative support personnel

• Assisting in enhancing SOPs, workflows, and operational consistency.

⛳️ Requirements

• Over 7 years of experience in:

• Mortgage broking

• Credit analysis

• Lending operations

• Loan processing

• Mortgage settlements

• Profound understanding of:

• Australian lending environment

• Credit evaluation

• Serviceability assessments

• Lender guidelines

• Complex lending situations

• Experience managing:

• Complex transactions

• Self-employed clients

• Non-standard lending cases

• Time-sensitive applications

• Extensive experience overseeing the complete mortgage lifecycle

• Demonstrated ability to manage multiple transactions at once

• Experience communicating directly with lenders and financial institutions

• Strong organizational skills and pipeline management capabilities

• Exceptional attention to detail and operational precision

• Excellent written and verbal communication skills in English.

🏝️ Benefits

• Competitive salary package

• Opportunities for professional development

• Supportive team environment

• Flexible work arrangements

• Comprehensive health and wellness programs