Senior Microsoft 365 Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide vendor-independent support across the Microsoft ecosystem, which includes Azure, Microsoft 365, Exchange Online, Teams, SharePoint, SQL, Windows Server, System Center, and Dynamics.

• Offer extensive technical knowledge and take full ownership of incidents from start to finish.

• Deliver proactive recommendations for migrations and significant changes.

• Serve as a trusted advisor and the primary escalation contact for intricate Microsoft-related issues.

⛳️ Requirements

• Minimum of 8 years of experience in a Microsoft-centric support, operations, or consulting capacity.

• In-depth, practical experience with several of the following technologies:

• - Microsoft 365 (including Exchange Online, SharePoint Online, and Teams)

• - Azure IaaS/PaaS services and networking

• - Windows Server and Active Directory

• - SQL Server and associated data services

• - System Center, Intune/Endpoint Manager

• Excellent troubleshooting abilities across operating systems, networking, identity, and application layers.

• Familiarity with incident, problem, and change management processes (ITIL certification is a plus).

🏝️ Benefits

• Medical, Dental, and Vision Insurance

• 401(k)

• Paid company holidays

• Paid time off

• Paid parental and caregiver leave

• Plus more! Visit https://www.aheadbenefits.com/ for further details.