Senior Manager – Software Development Engineering, AI

📋 Description

• Recruit, develop, and maintain a high-performing team of AI and platform engineers.

• Take ownership of the AI LaunchPad product and engineering roadmap, balancing immediate delivery obligations with long-term platform scalability.

• Provide architectural guidance for agentic AI systems, RAG pipelines, LLM evaluation frameworks, and MLOps infrastructure.

• Collaborate with HCD product, data, compliance, security, and business unit leaders to align the AI LaunchPad roadmap with enterprise priorities.

• Drive the complete delivery of platform features — from design to production — utilizing Agile/SAFe methodologies.

• Assess and manage partnerships with cloud providers (GCP, AWS, Azure) and AI vendors.

• Ensure that all AI systems developed on the platform comply with HIPAA, security, and regulatory standards.

⛳️ Requirements

• Over 7 years of software engineering experience, including more than 3 years in a management or technical leadership role overseeing teams of 4 or more engineers.

• Proven experience in architecting and delivering large-scale, enterprise AI/ML or data platforms, ideally serving thousands of users or multiple business units.

• Strong technical expertise in modern AI/ML infrastructure: cloud-native architectures (AWS, GCP, or Azure), MLOps, LLM platforms (Bedrock, Vertex AI, or similar), and agentic AI patterns.

• Comprehensive full-stack platform engineering experience, including microservices, serverless architectures, API design, authentication/authorization (OAuth, SSO, SAML), and CI/CD.

• Demonstrated ability to foster cross-functional alignment among product, engineering, data, security, and business stakeholders.

• Experience in defining and monitoring engineering health metrics (DORA, SLOs, incident management) and promoting operational excellence.

• Exceptional communication skills, capable of presenting technical roadmaps and trade-offs to both executive audiences and engineering teams.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources based on eligibility.