Senior Manager, Marketing Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the systems, processes, and team that drive our direct marketing initiatives.

• Guarantee that the offers facilitating these crucial moments are delivered accurately, every time.

• Document the business processes, manage operations, and earn the trust of the teams involved.

• Tag, name, and organize assets for easy discoverability.

• Enhance campaign cycle times and provide leadership with clear visibility into campaigns.

• Identify and implement automation opportunities throughout the workflow.

• Establish a solid operational foundation as the function grows into digital channels.

⛳️ Requirements

• Over 7 years of experience in marketing operations or direct marketing campaign management within a regulated sector (financial services, healthcare, energy, insurance, gaming, or similar).

• Proven track record in designing and implementing business processes across intricate, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor transitions.

• Experience in direct mail execution, with the strategic insight to evolve these practices into digital channels over time.

• Background in managing direct reports and vendor relationships, showcasing a history of enhancing operational performance.

• Practical experience with digital asset management: creating or sustaining a tagging, taxonomy, and naming convention system.

• Capacity to identify process automation opportunities and collaborate cross-functionally for implementation.

• QA and audit-oriented mindset: you have established controls and documented them effectively.

🏝️ Benefits

• Paid time off

• 401(k) match

• Monthly wellness stipend

• Health/dental/vision insurance options

• Disability coverage

• Paid parental leave

• Flexible spending account (for childcare and healthcare)

• Life insurance

• Remote-first work environment