Senior Manager, Intelligent Automation – Orchestration

This is a fully remote position, open to applicants in Canada.

📋 Description

• Taking ownership of the automation product roadmap by aligning priorities with business value, ROI, user impact, and scalability.

• Guaranteeing that solutions are user-centric across branch, operations, risk, and digital teams.

• Promoting reuse across various use cases and business units to minimize bespoke builds.

• Supervising the design, development, testing, and deployment of reliable, scalable, and production-ready automation solutions.

• Ensuring that solutions are integrated into enterprise systems and workflows.

• Setting standards for monitoring, observability, incident management, and operational support.

• Defining and implementing an enterprise automation strategy that aligns with AI CoE priorities, incorporating AI/ML and GenAI capabilities into automated workflows.

• Connecting Automation, Applied ML, and GenAI pods to provide end-to-end, production-ready solutions.

• Offering technical leadership for the Intelligent Automation pod and its team.

• Developing reusable automation and orchestration patterns, which include workflow automation, system integration, and AI + automation orchestration.

• Ensuring alignment of delivery with Azure, Databricks, enterprise architecture, and core systems such as T24 and CRM.

• Leading vendor and platform oversight across automation and AI platforms, including UiPath, Power Automate, and the Microsoft ecosystem.

• Confirming that solutions are cost-effective, scalable, and aligned with long-term platform strategy.

• Assessing emerging tools and agentic AI capabilities for fit within the enterprise.

• Making sure that automation solutions comply with organizational policies, regulatory requirements, and security standards.

• Collaborating with Governance teams to integrate controls, auditability, and risk management into delivery.

• Leading and mentoring automation engineers and developers while encouraging innovation, accountability, and high-quality delivery.

• Acting as a business-facing orchestration leader by partnering with Product, Operations, Risk, and IT to align delivery with desired outcomes.

⛳️ Requirements

• Over 10 years of experience in automation, enterprise technology, or digital delivery, with a strong focus on RPA and workflow orchestration.

• Proven experience in integrating automation with AI/ML/GenAI solutions and achieving end-to-end production outcomes.

• A strong product-oriented mindset that includes roadmap ownership, value-driven prioritization, and user-centric design.

• Practical experience with APIs, enterprise integration, Azure architectures, CI/CD, monitoring, production support, and programming in Python, VB.NET, C#, and SQL.

• A solid understanding of governance, auditability, compliance, and risk considerations in automated and AI-driven processes.

• Exceptional stakeholder management and communication skills across both business and technology domains.

• Experience with workflow orchestration, queue management, and scheduling, particularly with tools such as UiPath Orchestrator.

• Certifications: Certified Professional Specialized AI Professional Certification; Certified Professional Automation Developer.

🏝️ Benefits

• Living Wage Employer: We are the largest private-sector Living Wage Employer in Canada and consistently recognized among Canada’s Top Employers.

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be adjusted annually to meet changing needs.

• Generous Vacation: New hires begin with 3-4 weeks of vacation per year, with additional days accrued over time.

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we provide 2 extra days, along with care days for personal or family illness.

• Immediate Health Coverage: Health and dental benefits commence on your hire date, with three coverage levels to choose from.

• Defined Benefit Pension: Our retirement plan guarantees a stable income for life, recognizing that retirement varies for everyone.

• Vancity Talent Programs: Vancity fosters an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative offers access to career development opportunities, prioritized job screening, and feedback.