Remotery

Senior Manager, Data Science, Analytics

atCustomer.ioUS flagUnited StatesFull-timeData ScientistSenior$170k – $200k/year

Posted 5 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and cultivate a team of Data Scientists and Analysts who support Product, Marketing, Sales, and Customer Experience initiatives.

• Direct efforts in behavioral analytics, customer segmentation, experimentation, and product performance measurement, aiding teams in comprehending customer behavior, assessing product effectiveness, and prioritizing roadmap investments.

• Create and sustain revenue forecasts, churn models, customer health scores, and scoring models for accounts or opportunities utilized throughout the organization.

• Collaborate with our data engineering team to manage our internal data analytics platform, Smarty, facilitating self-service data access and analytical capabilities.

• Establish standards and best practices for analytics and data science while enhancing operational frameworks to promote efficiency and scalability within the team.


⛳️ Requirements

• Over 7 years of experience in Data Science, Analytics, Product Analytics, or a related quantitative discipline, with a proven track record of leading and nurturing high-performing teams.

• Strong proficiency in experimentation, forecasting, statistical analysis, and product or business analytics.

• Advanced skills in SQL and familiarity with Python or similar analytical tools.

• Experience in defining metrics, measurement frameworks, and analytical methodologies that facilitate product, growth, and business decision-making.

• Proven ability to collaborate with senior leadership, influence strategic direction, and convey complex insights effectively to both technical and non-technical audiences.

• Capable of balancing strategic leadership with hands-on analytical tasks as necessary.

• Familiarity with modern analytics platforms and data warehouses, including Snowflake, dbt, and product analytics tools.

• Experience in B2B SaaS, PLG, or subscription-based business models is preferred.

• Located in the Americas, with a remote-friendly work environment.


🏝️ Benefits

• Complete coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.

• 16 weeks of paid parental leave.

• Unlimited paid time off (PTO).

• Stipends for remote work and wellness.

• A dedicated budget for professional development.

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