Senior Manager, Cloud Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the EverHealth Cloud Engineering team responsible for managing AWS infrastructure, establishing cloud platform standards, overseeing cloud cost management, and enhancing infrastructure-as-code maturity.

• Collaborate with the Scrum Master to prioritize Cloud Engineering tasks during sprint planning.

• Manage, mentor, and develop Cloud Engineering team members while overseeing their performance.

• Ensure technical alignment with the Principal Cloud Platform Engineer.

• Oversee the AWS account structure, landing zones, networking, IAM standards, and environment provisioning practices.

• Direct the Terraform strategy, reusable infrastructure patterns, IaC standards, and review practices.

• Develop and enhance cloud architecture standards across the EverHealth product portfolio.

• Provide support for AWS services and environments, including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, backup/DR, Windows/Linux workloads, and related services.

• Lead and participate actively in the design and implementation of cloud infrastructure using Terraform, Ansible, Spacelift, GitHub, and associated tools.

• Drive cloud cost optimization analysis and provide recommendations in collaboration with Product Engineering.

• Identify opportunities to enhance utilization, minimize waste, and align cloud/infrastructure spending with business requirements.

• Mitigate cloud operational risks through improved standards, automation, documentation, reusable patterns, and repeatable practices.

• Implement cloud security standards as defined by the Security team, while guiding cloud security architecture when infrastructure design decisions pose risks or require platform-level judgment.

• Lead cloud modernization initiatives across EverHealth products, including reducing legacy infrastructure, migrating data centers, modernizing AWS environments, and making product-specific cloud enhancements.

• Assist in enhancing container and Kubernetes platform practices in partnership with Product Engineering.

• Ensure Cloud Engineering serves as a senior escalation point for cloud infrastructure issues when SRE cannot resolve them and the root cause lies within AWS or related infrastructure services.

• Utilize CloudWatch, Grafana, New Relic, Sentry, OpsGenie/Jira Service Management Operations, and related observability or operational tools for cloud infrastructure troubleshooting and production visibility.

• Collaborate with Product Engineering on architecture reviews, environment buildouts, implementation support, modernization planning, and cloud infrastructure escalations.

• Work alongside SRE on AWS infrastructure reliability, production readiness, operational resilience, disaster recovery, and business continuity practices.

• Partner with Delivery Engineering and Enablement Engineering on cloud deployment processes, CI/CD infrastructure, shared services, release support, and environment standards.

• Collaborate with the Program Manager, Technical Project Manager, and Scrum Master to gather and share cloud health, cloud cost, operational risk, modernization progress, and project health for Cloud Engineering-supported initiatives.

• Work with Security and Compliance on IAM, encryption, network controls, logging, auditability, HIPAA infrastructure controls, and secure cloud operations.

• Establish and refine the Cloud Engineering operating rhythm, including architecture reviews, backlog reviews, cost reviews, security reviews, operational risk reviews, and standards reviews.

• Challenge product teams and partner functions when cloud architecture, cost, security, or operational decisions pose unacceptable risks.

• Foster a high-performing Cloud Engineering culture based on ownership, platform leverage, practical standards, automation, and continuous improvement.

⛳️ Requirements

• 3+ years of experience managing cloud engineers, platform engineers, infrastructure engineers, DevOps teams, or similar technical teams.

• 8+ years of experience in cloud infrastructure, platform engineering, DevOps, infrastructure engineering, or a comparable role.

• 8+ years of hands-on experience in building and supporting AWS infrastructure and services, including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, Windows/Linux workloads, backup/DR, and related production infrastructure.

• 5+ years of experience with AWS account structure, landing zones, networking, IAM standards, environment provisioning, and cloud platform governance.

• 5+ years of experience with Terraform and infrastructure-as-code practices.

• 5+ years of experience utilizing tools such as Ansible, Spacelift, GitHub, CloudWatch, Jira, Confluence, and related cloud engineering tools.

• 3+ years of experience designing reusable infrastructure modules, IaC standards, review practices, and scalable cloud platform patterns.

• 3+ years of experience with cloud cost optimization, usage analysis, infrastructure right-sizing, waste reduction, and cost governance practices.

• Experience leading or supporting cloud modernization, legacy infrastructure reduction, data center migration, or AWS environment modernization initiatives is strongly preferred.

• Experience using observability and operational tools such as Grafana, New Relic, Sentry, OpsGenie / Jira Service Management Operations, or similar tools to assist in cloud infrastructure troubleshooting is strongly preferred.

• Experience implementing cloud security controls across identity, networking, access control, encryption, logging, auditability, and infrastructure configuration is strongly preferred.

• Experience supporting SaaS, healthcare technology, or other business-critical cloud platforms is strongly preferred.

• Experience working in HIPAA-compliant environments and supporting the secure handling of healthcare data is strongly preferred.

• AWS certifications are strongly preferred.

🏝️ Benefits

• Flexibility to work in the manner that suits you best within your country of employment – whether in-office, remote, or hybrid.

• Comprehensive health and wellness benefits, including an annual wellness stipend.

• Ongoing investment in your professional development through Udemy.

• 401k or RRSP with company matching.

• Generous and flexible paid time off.

• Employee Stock Purchase Program.